---
title: "BlueStar induction cooktop showing II | CooktopRepair.center"
description: "What II means on BlueStar induction cooktops, what to check before booking, and when it is not a failure at all."
url: "https://cooktoprepair.center/error-codes/bluestar-ii/"
---

# BlueStar induction cooktop showing II

II on a BlueStar TOUCH induction cooktop means the Stop and Go function has paused cooking.

## What II actually means.

II on a BlueStar TOUCH induction cooktop means the Stop and Go function has paused cooking. The zones resume when you cancel it.

BlueStar cooktop display

What to do when II shows on the cooktop

### Kind of code Mode, not a failure

A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.

### Usually leads to No repair

Cancel Stop and Go as the manual's Stop & Go section describes.

### Shows up as Cooktop Controls Unresponsive

Touch keys or a slider do nothing, the display lights but ignores every press, or a knob turns without starting its burner or element.

### Make BlueStar

A Pennsylvania maker of open-burner gas cooking, sold in the US as pro rangetops with griddle and charbroiler options.

### Source BlueStar TOUCH induction cooktop use and care manual, Troubleshooting

BlueStar TOUCH induction cooktop, model BSP36INDTOUCH. The earlier BlueStar induction cooktop manual (750164) lists the same codes.

## Before you book, in this order.

Each step comes from BlueStar's own guidance for II on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Cancel Stop and Go as the manual's Stop & Go section describes.

02

Check that the zones heat again once Stop and Go is canceled.

03

Book a visit if II will not clear after you cancel Stop and Go.

### Cleared?

The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it.

### What not to do

II is not an error. It means Stop and Go has paused cooking on purpose.

## What you may notice with it.

The cooktop problems II tends to arrive with. Answer these at the cooktop before anyone is booked.

[All problems](https://cooktoprepair.center/problems/)

Before you call

### [Cooktop Controls Unresponsive](https://cooktoprepair.center/problems/cooktop-controls-unresponsive/)

[All 5 causes, cheapest first](https://cooktoprepair.center/problems/cooktop-controls-unresponsive/)

It also comes with

- [**Cooktop Error Code**](https://cooktoprepair.center/problems/cooktop-error-code/)

Problem

### Cooktop Controls Unresponsive

5 causes, cheapest first

No repair indicated

## Nothing to repair.

A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.

[How to read what your cooktop is telling you](https://cooktoprepair.center/problems/cooktop-error-code/)

## BlueStar cooktops.

A Pennsylvania maker of open-burner gas cooking, sold in the US as pro rangetops with griddle and charbroiler options.

[BlueStar cooktop repair](https://cooktoprepair.center/brands/bluestar/)

More BlueStar codes

[E](https://cooktoprepair.center/error-codes/bluestar-e/) [Er03](https://cooktoprepair.center/error-codes/bluestar-er03/) [E2](https://cooktoprepair.center/error-codes/bluestar-e2/) [E8](https://cooktoprepair.center/error-codes/bluestar-e8/) [U400](https://cooktoprepair.center/error-codes/bluestar-u400/) [Er47](https://cooktoprepair.center/error-codes/bluestar-er47/) [u](https://cooktoprepair.center/error-codes/bluestar-u/) [H](https://cooktoprepair.center/error-codes/bluestar-h/)

Mode, not a failure on other makes

[Bertazzoni L](https://cooktoprepair.center/error-codes/bertazzoni-l/) [Bosch dE](https://cooktoprepair.center/error-codes/bosch-de/) [Café Power arc / ON indicator blinking](https://cooktoprepair.center/error-codes/cafe-power-arc-blinking/) [Electrolux Hot](https://cooktoprepair.center/error-codes/electrolux-hot/) [Fisher & Paykel P](https://cooktoprepair.center/error-codes/fisher-and-paykel-p/) [Frigidaire HE](https://cooktoprepair.center/error-codes/frigidaire-he/) [Gaggenau F8](https://cooktoprepair.center/error-codes/gaggenau-f8/) [GE Profile Power arc blinking](https://cooktoprepair.center/error-codes/ge-profile-power-arc-blinking/)

[All 62 codes of this kind](https://cooktoprepair.center/error-codes/#family-mode)

BlueStar builds this

### Gas cooktop

A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath.

BlueStar builds this

### Induction cooktop

A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.

BlueStar builds this

### Rangetop

A pro-style gas cooking top with its knobs across the front, set into a notch above a base cabinet, often with a griddle or char-broiler beside the burners.

## In BlueStar's own words

> The display area shows [ II] See the Stop & Go section

[BlueStar TOUCH induction cooktop use and care manual, Troubleshooting](https://www.bluestarcooking.com/wp-content/uploads/2017/03/BlueStar-TOUCH-Induction-Use-Care-Manual-701122-11.20.18-w-warranty.pdf)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. BlueStar TOUCH induction cooktop, model BSP36INDTOUCH. The earlier BlueStar induction cooktop manual (750164) lists the same codes.

## BlueStar II cooktop repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://cooktoprepair.center/locations/)

[Tampa Bay](https://cooktoprepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://cooktoprepair.center/locations/tampa-bay/hyde-park/)
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- [Carrollwood](https://cooktoprepair.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://cooktoprepair.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://cooktoprepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://cooktoprepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://cooktoprepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://cooktoprepair.center/locations/orlando/winter-park/)
- [Windermere](https://cooktoprepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://cooktoprepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://cooktoprepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://cooktoprepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://cooktoprepair.center/locations/orlando/heathrow/)
- [Celebration](https://cooktoprepair.center/locations/orlando/celebration/)

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- [Brickell](https://cooktoprepair.center/locations/south-florida/brickell/)
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- [Boca Raton](https://cooktoprepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://cooktoprepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://cooktoprepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://cooktoprepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://cooktoprepair.center/locations/new-york/upper-west-side/)
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- [Battery Park City](https://cooktoprepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://cooktoprepair.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://cooktoprepair.center/locations/new-york/park-slope/)
- [DUMBO](https://cooktoprepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://cooktoprepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://cooktoprepair.center/locations/new-york/great-neck/)
- [Southampton](https://cooktoprepair.center/locations/new-york/southampton/)
- [Scarsdale](https://cooktoprepair.center/locations/new-york/scarsdale/)

[Houston](https://cooktoprepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://cooktoprepair.center/locations/houston/river-oaks/)
- [Memorial](https://cooktoprepair.center/locations/houston/memorial/)
- [Tanglewood](https://cooktoprepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://cooktoprepair.center/locations/houston/greater-heights/)
- [Kingwood](https://cooktoprepair.center/locations/houston/kingwood/)
- [Bellaire](https://cooktoprepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://cooktoprepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://cooktoprepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://cooktoprepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://cooktoprepair.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://cooktoprepair.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://cooktoprepair.center/locations/houston/the-woodlands/)
- [West University](https://cooktoprepair.center/locations/houston/west-university/)

[Chicago](https://cooktoprepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://cooktoprepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://cooktoprepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://cooktoprepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://cooktoprepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://cooktoprepair.center/locations/chicagoland/winnetka/)
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- [River Forest](https://cooktoprepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://cooktoprepair.center/locations/chicagoland/oak-park/)
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- [Gold Coast](https://cooktoprepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://cooktoprepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://cooktoprepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://cooktoprepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://cooktoprepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://cooktoprepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://cooktoprepair.center/locations/los-angeles/brentwood/)
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- [San Marino](https://cooktoprepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://cooktoprepair.center/locations/los-angeles/malibu/)

[San Diego](https://cooktoprepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://cooktoprepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://cooktoprepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://cooktoprepair.center/locations/san-diego/point-loma/)
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- [Rancho Santa Fe](https://cooktoprepair.center/locations/san-diego/rancho-santa-fe/)
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- [Encinitas](https://cooktoprepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://cooktoprepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://cooktoprepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://cooktoprepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://cooktoprepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://cooktoprepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://cooktoprepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://cooktoprepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://cooktoprepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://cooktoprepair.center/locations/bay-area/atherton/)
- [Woodside](https://cooktoprepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://cooktoprepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://cooktoprepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://cooktoprepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://cooktoprepair.center/locations/bay-area/piedmont/)
- [Marina](https://cooktoprepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about II.

### Can I clear II myself?

Cancel Stop and Go as the manual's Stop & Go section describes.

### Why did my BlueStar induction cooktop stop heating and show II?

Stop and Go has paused the zones. Cancel it and cooking resumes.

### Can II come on by accident on a BlueStar?

A brush against the pause key can set it. Cancel it and carry on.

### How do I cancel II on a BlueStar TOUCH induction cooktop?

II shows while Stop and Go has paused the zones, and the manual's Stop & Go section explains how to cancel it. Once it is canceled, the zones pick up cooking again.

---

**[Read on the site: BlueStar induction cooktop showing II | CooktopRepair.center](https://cooktoprepair.center/error-codes/bluestar-ii/)**

**[Book a visit with CooktopRepair.center](https://cooktoprepair.center/schedule/)**
