--- title: "JennAir electric cooktop showing F2 E1" description: "What F2E1 means on JennAir electric cooktops, what to check before booking, and when it is not a failure at all." url: "https://cooktoprepair.center/error-codes/jennair-f2e1/" --- # JennAir electric cooktop showing F2E1 F2 E1 on a JennAir electric cooktop concerns key responsiveness. ## What F2E1 actually means. F2 E1 on a JennAir electric cooktop concerns key responsiveness. Food, water or other build-up on the keys can keep them from reading your touch; if cleaning does not help, JennAir points to the control or its wiring. JennAir cooktop display · also shown as F2 E1 What to do when F2E1 shows on the cooktop ### Kind of code Touch controls and keys A key on the glass was held down too long, pressed with nothing there, or stopped answering altogether. Water, a spill or a pan resting on the key strip is ruled out first, then the touch board and its ribbon cable. If a zone keeps heating while the keys are dead, switch the cooktop off at the breaker. ### Usually leads to Touch control repair Glass touch keys and sliders that ignore a finger, start zones by themselves or stay locked, traced to the keys, the control board or the lock setting. ### Shows up as Cooktop Controls Unresponsive Touch keys or a slider do nothing, the display lights but ignores every press, or a knob turns without starting its burner or element. ### Make JennAir Whirlpool's luxury label and the name long linked with the downdraft cooktop. ### Source JennAir product help: F2 E1, electric cooktop JennAir electric cooktops. ## Before you book, in this order. Each step comes from JennAir's own guidance for F2E1 on its cooktops. Follow it to the end: the last card says whether this is a visit. 01 Turn on Key lock, then clean the key area with soap and water and dry it with a microfiber towel. 02 Unlock and test the keys. 03 Book a visit if F2 E1 remains. ### Still there? It usually turns into [touch control repair](https://cooktoprepair.center/services/touch-control-repair/). Book with the code and the model number. ### What not to do F2 E1 is not the same as F2, which is a temperature message. It points to build-up on the keys first, and to the control or its wiring only if cleaning does not help. ## What you may notice with it. The cooktop problems F2E1 tends to arrive with. Answer these at the cooktop before anyone is booked. [All problems](https://cooktoprepair.center/problems/) Before you call ### [Cooktop Controls Unresponsive](https://cooktoprepair.center/problems/cooktop-controls-unresponsive/) [All 5 causes, cheapest first](https://cooktoprepair.center/problems/cooktop-controls-unresponsive/) It also comes with - [**Cooktop Error Code**](https://cooktoprepair.center/problems/cooktop-error-code/) Problem ### Cooktop Controls Unresponsive 5 causes, cheapest first Where F2E1 usually leads ## Touch control repair. **Touch control board or key panel · moderate.** Book a visit [What the job involves](https://cooktoprepair.center/services/touch-control-repair/) ## JennAir cooktops. Whirlpool's luxury label and the name long linked with the downdraft cooktop. [JennAir cooktop repair](https://cooktoprepair.center/brands/jennair/) More JennAir codes [E2](https://cooktoprepair.center/error-codes/jennair-e2/) [F0](https://cooktoprepair.center/error-codes/jennair-f0/) [F0E1](https://cooktoprepair.center/error-codes/jennair-f0e1/) [F1E0](https://cooktoprepair.center/error-codes/jennair-f1e0/) [F2](https://cooktoprepair.center/error-codes/jennair-f2/) [F4](https://cooktoprepair.center/error-codes/jennair-f4/) [F8](https://cooktoprepair.center/error-codes/jennair-f8/) [F21](https://cooktoprepair.center/error-codes/jennair-f21/) [F25](https://cooktoprepair.center/error-codes/jennair-f25/) [F36](https://cooktoprepair.center/error-codes/jennair-f36/) [F40](https://cooktoprepair.center/error-codes/jennair-f40/) [F42](https://cooktoprepair.center/error-codes/jennair-f42/) [All 15 JennAir codes](https://cooktoprepair.center/error-codes/#codes-jennair) Touch controls and keys on other makes [Bertazzoni ER03](https://cooktoprepair.center/error-codes/bertazzoni-er03/) [BlueStar Er03](https://cooktoprepair.center/error-codes/bluestar-er03/) [Bosch F5](https://cooktoprepair.center/error-codes/bosch-f5/) [Dacor F2](https://cooktoprepair.center/error-codes/dacor-f2/) [Frigidaire Er](https://cooktoprepair.center/error-codes/frigidaire-er/) [Fulgor Milano Er22](https://cooktoprepair.center/error-codes/fulgor-milano-s700-er22/) [Gaggenau F0](https://cooktoprepair.center/error-codes/gaggenau-f0/) [KitchenAid F4](https://cooktoprepair.center/error-codes/kitchenaid-f4/) [All 35 codes of this kind](https://cooktoprepair.center/error-codes/#family-controls) JennAir builds this ### Gas cooktop A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath. JennAir builds this ### Electric cooktop A coil or smooth-glass radiant cooking surface built into the countertop and wired to its own circuit in the cabinet or wall behind it. JennAir builds this ### Induction cooktop A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath. ## In JennAir's own words > Contamination on keys (for example, Food, water, or other types of build-up) may hinder the controls' responsiveness. [JennAir product help: F2 E1, electric cooktop](https://producthelp.jennair.com/Cooking/Cooktops/Electric_Cooktop/Error_Code_or_Indicator_Light/Begins_with_an_F/F2_E1_-_Electric_Cooktop) [JennAir product help: F2 E1, electric cooktop](https://producthelp.jennair.com/Cooking/Cooktops/Electric_Cooktop/Error_Code_or_Indicator_Light/Begins_with_an_F/F2_E1_-_Electric_Cooktop) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. JennAir electric cooktops. ## JennAir F2E1 cooktop repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. [All service areas](https://cooktoprepair.center/locations/) [Tampa Bay](https://cooktoprepair.center/locations/tampa-bay/) FL · 31 areas - [Hyde Park](https://cooktoprepair.center/locations/tampa-bay/hyde-park/) - [Davis Islands](https://cooktoprepair.center/locations/tampa-bay/davis-islands/) - [Palma Ceia](https://cooktoprepair.center/locations/tampa-bay/palma-ceia/) - [Westchase](https://cooktoprepair.center/locations/tampa-bay/westchase/) - [Carrollwood](https://cooktoprepair.center/locations/tampa-bay/carrollwood/) - [Belleair](https://cooktoprepair.center/locations/tampa-bay/belleair/) - [St. Pete Beach](https://cooktoprepair.center/locations/tampa-bay/st-pete-beach/) - [Palm Harbor](https://cooktoprepair.center/locations/tampa-bay/palm-harbor/) [Orlando](https://cooktoprepair.center/locations/orlando/) FL · 30 areas - [Winter Park](https://cooktoprepair.center/locations/orlando/winter-park/) - [Windermere](https://cooktoprepair.center/locations/orlando/windermere/) - [Dr. Phillips](https://cooktoprepair.center/locations/orlando/dr-phillips/) - [Bay Hill](https://cooktoprepair.center/locations/orlando/bay-hill/) - [Lake Nona](https://cooktoprepair.center/locations/orlando/lake-nona/) - [Heathrow](https://cooktoprepair.center/locations/orlando/heathrow/) - [Celebration](https://cooktoprepair.center/locations/orlando/celebration/) [Miami / South Florida](https://cooktoprepair.center/locations/south-florida/) FL · 47 areas - [Brickell](https://cooktoprepair.center/locations/south-florida/brickell/) - [Coconut Grove](https://cooktoprepair.center/locations/south-florida/coconut-grove/) - [Coral Gables](https://cooktoprepair.center/locations/south-florida/coral-gables/) - [Pinecrest](https://cooktoprepair.center/locations/south-florida/pinecrest/) - [Key Biscayne](https://cooktoprepair.center/locations/south-florida/key-biscayne/) - [Aventura](https://cooktoprepair.center/locations/south-florida/aventura/) - [Sunny Isles Beach](https://cooktoprepair.center/locations/south-florida/sunny-isles-beach/) - [Bal Harbour](https://cooktoprepair.center/locations/south-florida/bal-harbour/) - [Miami Beach](https://cooktoprepair.center/locations/south-florida/miami-beach/) - [Golden Beach](https://cooktoprepair.center/locations/south-florida/golden-beach/) - [Weston](https://cooktoprepair.center/locations/south-florida/weston/) - [Boca Raton](https://cooktoprepair.center/locations/south-florida/boca-raton/) - [Palm Beach](https://cooktoprepair.center/locations/south-florida/palm-beach/) [New York Metro](https://cooktoprepair.center/locations/new-york/) NY · 75 areas - [Upper East Side](https://cooktoprepair.center/locations/new-york/upper-east-side/) - [Upper West Side](https://cooktoprepair.center/locations/new-york/upper-west-side/) - [Tribeca](https://cooktoprepair.center/locations/new-york/tribeca/) - [SoHo](https://cooktoprepair.center/locations/new-york/soho/) - [Greenwich Village](https://cooktoprepair.center/locations/new-york/greenwich-village/) - [Battery Park City](https://cooktoprepair.center/locations/new-york/battery-park-city/) - [Brooklyn Heights](https://cooktoprepair.center/locations/new-york/brooklyn-heights/) - [Park Slope](https://cooktoprepair.center/locations/new-york/park-slope/) - [DUMBO](https://cooktoprepair.center/locations/new-york/dumbo/) - [Forest Hills](https://cooktoprepair.center/locations/new-york/forest-hills/) - [Great Neck](https://cooktoprepair.center/locations/new-york/great-neck/) - [Southampton](https://cooktoprepair.center/locations/new-york/southampton/) - [Scarsdale](https://cooktoprepair.center/locations/new-york/scarsdale/) [Houston](https://cooktoprepair.center/locations/houston/) TX · 36 areas - [River Oaks](https://cooktoprepair.center/locations/houston/river-oaks/) - [Memorial](https://cooktoprepair.center/locations/houston/memorial/) - [Tanglewood](https://cooktoprepair.center/locations/houston/tanglewood/) - [Greater Heights](https://cooktoprepair.center/locations/houston/greater-heights/) - [Kingwood](https://cooktoprepair.center/locations/houston/kingwood/) - [Bellaire](https://cooktoprepair.center/locations/houston/bellaire/) - [Bunker Hill Village](https://cooktoprepair.center/locations/houston/bunker-hill-village/) - [Piney Point Village](https://cooktoprepair.center/locations/houston/piney-point-village/) - [Hunters Creek Village](https://cooktoprepair.center/locations/houston/hunters-creek-village/) - [Sugar Land](https://cooktoprepair.center/locations/houston/sugar-land/) - [Cinco Ranch](https://cooktoprepair.center/locations/houston/cinco-ranch/) - [The Woodlands](https://cooktoprepair.center/locations/houston/the-woodlands/) - [West University](https://cooktoprepair.center/locations/houston/west-university/) [Chicago](https://cooktoprepair.center/locations/chicagoland/) IL · 50 areas - [Lincoln Park](https://cooktoprepair.center/locations/chicagoland/lincoln-park/) - [Near North Side](https://cooktoprepair.center/locations/chicagoland/near-north-side/) - [West Loop / Near West Side](https://cooktoprepair.center/locations/chicagoland/west-loop-near-west-side/) - [Wilmette](https://cooktoprepair.center/locations/chicagoland/wilmette/) - [Winnetka](https://cooktoprepair.center/locations/chicagoland/winnetka/) - [Glencoe](https://cooktoprepair.center/locations/chicagoland/glencoe/) - [River Forest](https://cooktoprepair.center/locations/chicagoland/river-forest/) - [Oak Park](https://cooktoprepair.center/locations/chicagoland/oak-park/) - [Hinsdale](https://cooktoprepair.center/locations/chicagoland/hinsdale/) - [Lake Forest](https://cooktoprepair.center/locations/chicagoland/lake-forest/) - [Highland Park](https://cooktoprepair.center/locations/chicagoland/highland-park/) - [Gold Coast](https://cooktoprepair.center/locations/chicagoland/gold-coast/) - [Lakeview](https://cooktoprepair.center/locations/chicagoland/lakeview/) [Los Angeles](https://cooktoprepair.center/locations/los-angeles/) CA · 95 areas - [Beverly Hills](https://cooktoprepair.center/locations/los-angeles/beverly-hills/) - [Bel Air](https://cooktoprepair.center/locations/los-angeles/bel-air/) - [Holmby Hills](https://cooktoprepair.center/locations/los-angeles/holmby-hills/) - [Brentwood](https://cooktoprepair.center/locations/los-angeles/brentwood/) - [Pacific Palisades](https://cooktoprepair.center/locations/los-angeles/pacific-palisades/) - [Santa Monica](https://cooktoprepair.center/locations/los-angeles/santa-monica/) - [Hancock Park](https://cooktoprepair.center/locations/los-angeles/hancock-park/) - [Studio City](https://cooktoprepair.center/locations/los-angeles/studio-city/) - [Calabasas](https://cooktoprepair.center/locations/los-angeles/calabasas/) - [Manhattan Beach](https://cooktoprepair.center/locations/los-angeles/manhattan-beach/) - [Palos Verdes Estates](https://cooktoprepair.center/locations/los-angeles/palos-verdes-estates/) - [Pasadena](https://cooktoprepair.center/locations/los-angeles/pasadena/) - [San Marino](https://cooktoprepair.center/locations/los-angeles/san-marino/) - [Malibu](https://cooktoprepair.center/locations/los-angeles/malibu/) [San Diego](https://cooktoprepair.center/locations/san-diego/) CA · 31 areas - [La Jolla](https://cooktoprepair.center/locations/san-diego/la-jolla/) - [Carmel Valley](https://cooktoprepair.center/locations/san-diego/carmel-valley/) - [Point Loma](https://cooktoprepair.center/locations/san-diego/point-loma/) - [Del Mar](https://cooktoprepair.center/locations/san-diego/del-mar/) - [Rancho Santa Fe](https://cooktoprepair.center/locations/san-diego/rancho-santa-fe/) - [Coronado](https://cooktoprepair.center/locations/san-diego/coronado/) - [Encinitas](https://cooktoprepair.center/locations/san-diego/encinitas/) - [Solana Beach](https://cooktoprepair.center/locations/san-diego/solana-beach/) [San Francisco Bay Area](https://cooktoprepair.center/locations/bay-area/) CA · 74 areas - [Pacific Heights](https://cooktoprepair.center/locations/bay-area/pacific-heights/) - [Presidio Heights](https://cooktoprepair.center/locations/bay-area/presidio-heights/) - [Russian Hill](https://cooktoprepair.center/locations/bay-area/russian-hill/) - [Noe Valley](https://cooktoprepair.center/locations/bay-area/noe-valley/) - [Sea Cliff](https://cooktoprepair.center/locations/bay-area/sea-cliff/) - [Hillsborough](https://cooktoprepair.center/locations/bay-area/hillsborough/) - [Atherton](https://cooktoprepair.center/locations/bay-area/atherton/) - [Woodside](https://cooktoprepair.center/locations/bay-area/woodside/) - [Palo Alto](https://cooktoprepair.center/locations/bay-area/palo-alto/) - [Los Altos Hills](https://cooktoprepair.center/locations/bay-area/los-altos-hills/) - [Tiburon](https://cooktoprepair.center/locations/bay-area/tiburon/) - [Piedmont](https://cooktoprepair.center/locations/bay-area/piedmont/) - [Marina](https://cooktoprepair.center/locations/bay-area/marina/) For the heart of your home. ## Questions about F2E1. ### Can I clear F2E1 myself? Turn on Key lock, then clean the key area with soap and water and dry it with a microfiber towel. If it comes back, it needs a visit. ### Why should I lock my JennAir cooktop before cleaning for F2 E1? Wiping the keys can switch a zone on by accident. JennAir suggests Key lock while you clean. ### Is F2 E1 different from F2 on a JennAir cooktop? Yes. F2 alone is about heat; F2 E1 is about dirty or unresponsive keys. ### What should I clean the keys with for F2 E1 on a JennAir electric cooktop? JennAir suggests soap and water on the key area, then drying it with a microfiber towel. Food, water or other build-up there can keep the keys from reading your touch. --- **[Read on the site: JennAir electric cooktop showing F2 E1](https://cooktoprepair.center/error-codes/jennair-f2e1/)** **[Book a visit with CooktopRepair.center](https://cooktoprepair.center/schedule/)**