--- title: "Monogram cooktop showing C12 | CooktopRepair.center" description: "What C12 means on Monogram cooktops, what to check before booking, and when it is not a failure at all." url: "https://cooktoprepair.center/error-codes/monogram-c12/" --- # Monogram cooktop showing C12 Monogram's electronic cooktops have a custom settings menu that shows short codes. ## What C12 actually means. Monogram's electronic cooktops have a custom settings menu that shows short codes. Under C1 for Control Lock, C11 is the standard lock you set by hand and C12 is Auto Lock, which locks the cooktop after it has sat in standby for 10 minutes. A cooktop that seems to lock itself is often set to C12. Monogram cooktop display What to do when C12 shows on the cooktop ### Kind of code Mode, not a failure A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for. ### Usually leads to No repair Open the custom settings as the manual describes and move Control Lock from C12 to C11. ### Shows up as Cooktop Controls Unresponsive Touch keys or a slider do nothing, the display lights but ignores every press, or a knob turns without starting its burner or element. ### Make Monogram GE Appliances' luxury line, which sells cooktops and rangetops for the built-in kitchen. ### Source Monogram induction cooktop owner's manual (earlier 30 and 36 inch) Monogram induction and radiant cooktops with the custom settings menu, as in the ZHU36RSJSS manual; the ZEU36RSJSS radiant manual lists the same settings. ## Before you book, in this order. Each step comes from Monogram's own guidance for C12 on its cooktops. Follow it to the end: the last card says whether this is a visit. 01 Open the custom settings as the manual describes and move Control Lock from C12 to C11. 02 To unlock right now, touch Control Lock for three seconds. 03 If the cooktop still locks on its own at C11, book a visit. ### Cleared? The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it. ### What not to do C12 is not an error. It is a setting that locks the controls on purpose. ## What you may notice with it. The cooktop problems C12 tends to arrive with. Answer these at the cooktop before anyone is booked. [All problems](https://cooktoprepair.center/problems/) Before you call ### [Cooktop Controls Unresponsive](https://cooktoprepair.center/problems/cooktop-controls-unresponsive/) [All 5 causes, cheapest first](https://cooktoprepair.center/problems/cooktop-controls-unresponsive/) It also comes with - [**Cooktop Error Code**](https://cooktoprepair.center/problems/cooktop-error-code/) Problem ### Cooktop Controls Unresponsive 5 causes, cheapest first No repair indicated ## Nothing to repair. A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for. [How to read what your cooktop is telling you](https://cooktoprepair.center/problems/cooktop-error-code/) ## Monogram cooktops. GE Appliances' luxury line, which sells cooktops and rangetops for the built-in kitchen. [Monogram cooktop repair](https://cooktoprepair.center/brands/monogram/) More Monogram codes [LOCKED](https://cooktoprepair.center/error-codes/monogram-locked/) [Power arc blinking](https://cooktoprepair.center/error-codes/monogram-power-arc-blinking/) [Hot surface light](https://cooktoprepair.center/error-codes/monogram-hot-surface-light/) Mode, not a failure on other makes [Bertazzoni L](https://cooktoprepair.center/error-codes/bertazzoni-l/) [BlueStar u](https://cooktoprepair.center/error-codes/bluestar-u/) [Bosch dE](https://cooktoprepair.center/error-codes/bosch-de/) [Café Power arc / ON indicator blinking](https://cooktoprepair.center/error-codes/cafe-power-arc-blinking/) [Electrolux Hot](https://cooktoprepair.center/error-codes/electrolux-hot/) [Fisher & Paykel P](https://cooktoprepair.center/error-codes/fisher-and-paykel-p/) [Frigidaire HE](https://cooktoprepair.center/error-codes/frigidaire-he/) [Gaggenau F8](https://cooktoprepair.center/error-codes/gaggenau-f8/) [All 61 codes of this kind](https://cooktoprepair.center/error-codes/#family-mode) Monogram builds this ### Gas cooktop A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath. Monogram builds this ### Electric cooktop A coil or smooth-glass radiant cooking surface built into the countertop and wired to its own circuit in the cabinet or wall behind it. Monogram builds this ### Induction cooktop A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath. ## In Monogram's own words > C12 - Auto Lock (ie; Engages after cooktop has been in standby mode for 10 minutes.) [Monogram induction cooktop owner's manual (earlier 30 and 36 inch)](https://images.salsify.com/image/upload/s--DOxQqbXP--/759b447ecb809b900a11b2d1890c5088176e9dc8.pdf) [Monogram radiant cooktop owner's manual (30 and 36 inch)](https://images.salsify.com/image/upload/s--B8iZqI6p--/62290be976aedc2fe53ee6983b077876aca15bbf.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Monogram induction and radiant cooktops with the custom settings menu, as in the ZHU36RSJSS manual; the ZEU36RSJSS radiant manual lists the same settings. ## Monogram C12 cooktop repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. [All service areas](https://cooktoprepair.center/locations/) [Tampa Bay](https://cooktoprepair.center/locations/tampa-bay/) FL · 31 areas - [Hyde Park](https://cooktoprepair.center/locations/tampa-bay/hyde-park/) - [Davis Islands](https://cooktoprepair.center/locations/tampa-bay/davis-islands/) - [Palma Ceia](https://cooktoprepair.center/locations/tampa-bay/palma-ceia/) - [Westchase](https://cooktoprepair.center/locations/tampa-bay/westchase/) - [Carrollwood](https://cooktoprepair.center/locations/tampa-bay/carrollwood/) - [Belleair](https://cooktoprepair.center/locations/tampa-bay/belleair/) - [St. Pete Beach](https://cooktoprepair.center/locations/tampa-bay/st-pete-beach/) - [Palm Harbor](https://cooktoprepair.center/locations/tampa-bay/palm-harbor/) [Orlando](https://cooktoprepair.center/locations/orlando/) FL · 30 areas - [Winter Park](https://cooktoprepair.center/locations/orlando/winter-park/) - [Windermere](https://cooktoprepair.center/locations/orlando/windermere/) - [Dr. Phillips](https://cooktoprepair.center/locations/orlando/dr-phillips/) - [Bay Hill](https://cooktoprepair.center/locations/orlando/bay-hill/) - [Lake Nona](https://cooktoprepair.center/locations/orlando/lake-nona/) - [Heathrow](https://cooktoprepair.center/locations/orlando/heathrow/) - [Celebration](https://cooktoprepair.center/locations/orlando/celebration/) [Miami / South Florida](https://cooktoprepair.center/locations/south-florida/) FL · 47 areas - [Brickell](https://cooktoprepair.center/locations/south-florida/brickell/) - [Coconut Grove](https://cooktoprepair.center/locations/south-florida/coconut-grove/) - [Coral Gables](https://cooktoprepair.center/locations/south-florida/coral-gables/) - [Pinecrest](https://cooktoprepair.center/locations/south-florida/pinecrest/) - [Key Biscayne](https://cooktoprepair.center/locations/south-florida/key-biscayne/) - [Aventura](https://cooktoprepair.center/locations/south-florida/aventura/) - [Sunny Isles Beach](https://cooktoprepair.center/locations/south-florida/sunny-isles-beach/) - [Bal Harbour](https://cooktoprepair.center/locations/south-florida/bal-harbour/) - [Miami Beach](https://cooktoprepair.center/locations/south-florida/miami-beach/) - [Golden Beach](https://cooktoprepair.center/locations/south-florida/golden-beach/) - [Weston](https://cooktoprepair.center/locations/south-florida/weston/) - [Boca Raton](https://cooktoprepair.center/locations/south-florida/boca-raton/) - [Palm Beach](https://cooktoprepair.center/locations/south-florida/palm-beach/) [New York Metro](https://cooktoprepair.center/locations/new-york/) NY · 75 areas - [Upper East Side](https://cooktoprepair.center/locations/new-york/upper-east-side/) - [Upper West Side](https://cooktoprepair.center/locations/new-york/upper-west-side/) - [Tribeca](https://cooktoprepair.center/locations/new-york/tribeca/) - [SoHo](https://cooktoprepair.center/locations/new-york/soho/) - [Greenwich Village](https://cooktoprepair.center/locations/new-york/greenwich-village/) - [Battery Park City](https://cooktoprepair.center/locations/new-york/battery-park-city/) - [Brooklyn Heights](https://cooktoprepair.center/locations/new-york/brooklyn-heights/) - [Park Slope](https://cooktoprepair.center/locations/new-york/park-slope/) - [DUMBO](https://cooktoprepair.center/locations/new-york/dumbo/) - [Forest Hills](https://cooktoprepair.center/locations/new-york/forest-hills/) - [Great Neck](https://cooktoprepair.center/locations/new-york/great-neck/) - [Southampton](https://cooktoprepair.center/locations/new-york/southampton/) - [Scarsdale](https://cooktoprepair.center/locations/new-york/scarsdale/) [Houston](https://cooktoprepair.center/locations/houston/) TX · 36 areas - [River Oaks](https://cooktoprepair.center/locations/houston/river-oaks/) - [Memorial](https://cooktoprepair.center/locations/houston/memorial/) - [Tanglewood](https://cooktoprepair.center/locations/houston/tanglewood/) - [Greater Heights](https://cooktoprepair.center/locations/houston/greater-heights/) - [Kingwood](https://cooktoprepair.center/locations/houston/kingwood/) - [Bellaire](https://cooktoprepair.center/locations/houston/bellaire/) - [Bunker Hill Village](https://cooktoprepair.center/locations/houston/bunker-hill-village/) - [Piney Point Village](https://cooktoprepair.center/locations/houston/piney-point-village/) - [Hunters Creek Village](https://cooktoprepair.center/locations/houston/hunters-creek-village/) - [Sugar Land](https://cooktoprepair.center/locations/houston/sugar-land/) - [Cinco Ranch](https://cooktoprepair.center/locations/houston/cinco-ranch/) - [The Woodlands](https://cooktoprepair.center/locations/houston/the-woodlands/) - [West University](https://cooktoprepair.center/locations/houston/west-university/) [Chicago](https://cooktoprepair.center/locations/chicagoland/) IL · 50 areas - [Lincoln Park](https://cooktoprepair.center/locations/chicagoland/lincoln-park/) - [Near North Side](https://cooktoprepair.center/locations/chicagoland/near-north-side/) - [West Loop / Near West Side](https://cooktoprepair.center/locations/chicagoland/west-loop-near-west-side/) - [Wilmette](https://cooktoprepair.center/locations/chicagoland/wilmette/) - [Winnetka](https://cooktoprepair.center/locations/chicagoland/winnetka/) - [Glencoe](https://cooktoprepair.center/locations/chicagoland/glencoe/) - [River Forest](https://cooktoprepair.center/locations/chicagoland/river-forest/) - [Oak Park](https://cooktoprepair.center/locations/chicagoland/oak-park/) - [Hinsdale](https://cooktoprepair.center/locations/chicagoland/hinsdale/) - [Lake Forest](https://cooktoprepair.center/locations/chicagoland/lake-forest/) - [Highland Park](https://cooktoprepair.center/locations/chicagoland/highland-park/) - [Gold Coast](https://cooktoprepair.center/locations/chicagoland/gold-coast/) - [Lakeview](https://cooktoprepair.center/locations/chicagoland/lakeview/) [Los Angeles](https://cooktoprepair.center/locations/los-angeles/) CA · 95 areas - [Beverly Hills](https://cooktoprepair.center/locations/los-angeles/beverly-hills/) - [Bel Air](https://cooktoprepair.center/locations/los-angeles/bel-air/) - [Holmby Hills](https://cooktoprepair.center/locations/los-angeles/holmby-hills/) - [Brentwood](https://cooktoprepair.center/locations/los-angeles/brentwood/) - [Pacific Palisades](https://cooktoprepair.center/locations/los-angeles/pacific-palisades/) - [Santa Monica](https://cooktoprepair.center/locations/los-angeles/santa-monica/) - [Hancock Park](https://cooktoprepair.center/locations/los-angeles/hancock-park/) - [Studio City](https://cooktoprepair.center/locations/los-angeles/studio-city/) - [Calabasas](https://cooktoprepair.center/locations/los-angeles/calabasas/) - [Manhattan Beach](https://cooktoprepair.center/locations/los-angeles/manhattan-beach/) - [Palos Verdes Estates](https://cooktoprepair.center/locations/los-angeles/palos-verdes-estates/) - [Pasadena](https://cooktoprepair.center/locations/los-angeles/pasadena/) - [San Marino](https://cooktoprepair.center/locations/los-angeles/san-marino/) - [Malibu](https://cooktoprepair.center/locations/los-angeles/malibu/) [San Diego](https://cooktoprepair.center/locations/san-diego/) CA · 31 areas - [La Jolla](https://cooktoprepair.center/locations/san-diego/la-jolla/) - [Carmel Valley](https://cooktoprepair.center/locations/san-diego/carmel-valley/) - [Point Loma](https://cooktoprepair.center/locations/san-diego/point-loma/) - [Del Mar](https://cooktoprepair.center/locations/san-diego/del-mar/) - [Rancho Santa Fe](https://cooktoprepair.center/locations/san-diego/rancho-santa-fe/) - [Coronado](https://cooktoprepair.center/locations/san-diego/coronado/) - [Encinitas](https://cooktoprepair.center/locations/san-diego/encinitas/) - [Solana Beach](https://cooktoprepair.center/locations/san-diego/solana-beach/) [San Francisco Bay Area](https://cooktoprepair.center/locations/bay-area/) CA · 74 areas - [Pacific Heights](https://cooktoprepair.center/locations/bay-area/pacific-heights/) - [Presidio Heights](https://cooktoprepair.center/locations/bay-area/presidio-heights/) - [Russian Hill](https://cooktoprepair.center/locations/bay-area/russian-hill/) - [Noe Valley](https://cooktoprepair.center/locations/bay-area/noe-valley/) - [Sea Cliff](https://cooktoprepair.center/locations/bay-area/sea-cliff/) - [Hillsborough](https://cooktoprepair.center/locations/bay-area/hillsborough/) - [Atherton](https://cooktoprepair.center/locations/bay-area/atherton/) - [Woodside](https://cooktoprepair.center/locations/bay-area/woodside/) - [Palo Alto](https://cooktoprepair.center/locations/bay-area/palo-alto/) - [Los Altos Hills](https://cooktoprepair.center/locations/bay-area/los-altos-hills/) - [Tiburon](https://cooktoprepair.center/locations/bay-area/tiburon/) - [Piedmont](https://cooktoprepair.center/locations/bay-area/piedmont/) - [Marina](https://cooktoprepair.center/locations/bay-area/marina/) For the heart of your home. ## Questions about C12. ### Can I clear C12 myself? Open the custom settings as the manual describes and move Control Lock from C12 to C11. ### Why does my Monogram cooktop keep locking itself? It is probably set to C12, Auto Lock, which engages after 10 minutes in standby. Switching the setting to C11 leaves locking up to you. ### What is C11 on a Monogram cooktop? The standard lock, which only turns on when you hold the lock key for three seconds. ### Do Monogram radiant cooktops have the C12 Auto Lock setting too? They do, since the ZEU36RSJSS radiant manual lists the same custom settings as the ZHU36RSJSS induction manual, so C11 and C12 work the same on both. The change is made in the custom settings menu, not with the lock key alone. --- **[Read on the site: Monogram cooktop showing C12 | CooktopRepair.center](https://cooktoprepair.center/error-codes/monogram-c12/)** **[Book a visit with CooktopRepair.center](https://cooktoprepair.center/schedule/)**