--- title: "Samsung induction cooktop showing A2 | CooktopRepair.center" description: "What A2 means on Samsung induction cooktops, what to check before booking, and when it is not a failure at all." url: "https://cooktoprepair.center/error-codes/samsung-a2/" --- # Samsung induction cooktop showing A2 A2 is Samsung's DC motor lock message: the cooling fan under the cooktop cannot run, because of the board, the wiring or something blocking the blade. ## What A2 actually means. A2 is Samsung's DC motor lock message: the cooling fan under the cooktop cannot run, because of the board, the wiring or something blocking the blade. Samsung cooktop display What to do when A2 shows on the cooktop ### Kind of code Cooling fan and downdraft The fan that pulls air through the electronics under an induction top, or the blower behind a downdraft vent, turned slower than the control expected or would not stop. A drawer packed tight against the chassis, a greasy filter and a loose plug come first; a worn motor or its speed sensor comes after. ### Usually leads to Cooling fan and downdraft repair The fan that cools an induction or touch-control cooktop's boards, and the downdraft vent that rises behind the cooking surface or pulls air down between the burners. ### Shows up as Cooktop Fan Runs Constantly The cooling fan under an induction or touch-control cooktop keeps running long after cooking, or a downdraft blower will not shut off or retract. ### Make Samsung A Korean electronics maker that sells built-in cooktops in the US, induction among them. ### Source Samsung NZ30A3060UK induction cooktop user manual (English), Information codes Printed in the information code tables of Samsung's manuals for the NZ30A3060UK and NZ30K7880US induction cooktops (both carry a U.S.A. warranty page). ## Before you book, in this order. Each step comes from Samsung's own guidance for A2 on its cooktops. Follow it to the end: the last card says whether this is a visit. 01 Turn the cooktop off and check that nothing in the cabinet below is pressing on the underside. 02 Keep the breaker off until the fan has been checked, rather than cooking with A2 on the display. 03 Book a visit if A2 stays; the cooktop needs its fan. ### Still there? It usually turns into [cooling fan and downdraft repair](https://cooktoprepair.center/services/cooling-fan-and-downdraft-repair/). Book with the code and the model number. ### What not to do A2 is not an overheat reading, though a stalled fan leads to one. It is also not a pan or zone code; the message is about the DC motor that drives the fan. ## What you may notice with it. The cooktop problems A2 tends to arrive with. Answer these at the cooktop before anyone is booked. [All problems](https://cooktoprepair.center/problems/) Before you call ### [Cooktop Fan Runs Constantly](https://cooktoprepair.center/problems/cooktop-fan-runs-constantly/) [All 6 causes, cheapest first](https://cooktoprepair.center/problems/cooktop-fan-runs-constantly/) It also comes with - [**Cooktop Element Not Heating**](https://cooktoprepair.center/problems/element-not-heating/) - [**Cooktop Error Code**](https://cooktoprepair.center/problems/cooktop-error-code/) Problem ### Cooktop Fan Runs Constantly 6 causes, cheapest first Where A2 usually leads ## Cooling fan and downdraft repair. **Cooling fan, downdraft blower or lift motor · low to moderate.** Book a visit [What the job involves](https://cooktoprepair.center/services/cooling-fan-and-downdraft-repair/) ## Samsung cooktops. A Korean electronics maker that sells built-in cooktops in the US, induction among them. [Samsung cooktop repair](https://cooktoprepair.center/brands/samsung/) More Samsung codes [C0](https://cooktoprepair.center/error-codes/samsung-c0/) [C1](https://cooktoprepair.center/error-codes/samsung-c1/) [C2](https://cooktoprepair.center/error-codes/samsung-c2/) [d0](https://cooktoprepair.center/error-codes/samsung-d0/) [F0](https://cooktoprepair.center/error-codes/samsung-f0/) [F1](https://cooktoprepair.center/error-codes/samsung-f1/) [F2](https://cooktoprepair.center/error-codes/samsung-f2/) [UP](https://cooktoprepair.center/error-codes/samsung-up/) [Underlined u](https://cooktoprepair.center/error-codes/samsung-underlined-u/) [L](https://cooktoprepair.center/error-codes/samsung-l/) [H](https://cooktoprepair.center/error-codes/samsung-h/) Cooling fan and downdraft on other makes [BlueStar E8](https://cooktoprepair.center/error-codes/bluestar-e8/) [Dacor A2](https://cooktoprepair.center/error-codes/dacor-a2/) [Fisher & Paykel G](https://cooktoprepair.center/error-codes/fisher-and-paykel-g/) [Miele Err 047](https://cooktoprepair.center/error-codes/miele-err-047/) [Wolf E8](https://cooktoprepair.center/error-codes/wolf-e8/) [ZLINE E6/E9](https://cooktoprepair.center/error-codes/zline-rcind-e6-e9/) [All 8 codes of this kind](https://cooktoprepair.center/error-codes/#family-fan) Samsung builds this ### Gas cooktop A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath. Samsung builds this ### Electric cooktop A coil or smooth-glass radiant cooking surface built into the countertop and wired to its own circuit in the cabinet or wall behind it. Samsung builds this ### Induction cooktop A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath. ## In Samsung's own words > DC Motor Locking Information [Samsung NZ30A3060UK induction cooktop user manual (English), Information codes](https://downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NZ30A3060UK%2FAA&CttFileID=10076735&CDCttType=UM&VPath=UM%2F202502%2F20250218163951157%2FO_01._DG68-01384A_IB_FULL_NZ30A3060UK_EN.pdf) [Samsung NZ30A3060UK induction cooktop user manual (English), Information codes](https://downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=UNI_CA&OriginYN=N&ModelType=N&ModelName=NZ30A3060UK%2FAA&CttFileID=10076735&CDCttType=UM&VPath=UM%2F202502%2F20250218163951157%2FO_01._DG68-01384A_IB_FULL_NZ30A3060UK_EN.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Printed in the information code tables of Samsung's manuals for the NZ30A3060UK and NZ30K7880US induction cooktops (both carry a U.S.A. warranty page). ## Samsung A2 cooktop repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Turn the cooktop off and check that nothing in the cabinet below is pressing on the underside. If it comes back, it needs a visit. ### Where is the fan on a Samsung induction cooktop? Inside the cooktop body, cooling the electronics and pulling air from below. ### Can I use my Samsung while A2 is showing? Without the fan the electronics overheat, so leave it off until checked. ### What can lock the DC motor that Samsung names in the A2 message? Samsung lists three causes: a defect on the PCB, a wiring problem, or something blocking the motor blade. Only the blockage is something you might see from the cabinet below. The board and wiring are checked at a visit. --- **[Read on the site: Samsung induction cooktop showing A2 | CooktopRepair.center](https://cooktoprepair.center/error-codes/samsung-a2/)** **[Book a visit with CooktopRepair.center](https://cooktoprepair.center/schedule/)**