--- title: "Smeg ceramic cooktop showing SHO | CooktopRepair.center" description: "What SHO means on Smeg ceramic cooktops, what to check before booking, and when it is not a failure at all." url: "https://cooktoprepair.center/error-codes/smeg-ceramic-sho/" --- # Smeg ceramic cooktop showing SHO SHO is Smeg's Showroom setting, made for store demonstrations. ## What SHO actually means. SHO is Smeg's Showroom setting, made for store demonstrations. The control panel stays active while the heating elements are turned off, and the display shows SHO for a second every minute. Smeg cooktop display What to do when SHO shows on the cooktop ### Kind of code Mode, not a failure A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for. ### Usually leads to No repair Set the Showroom option back to off in the secondary menu; Smeg says the menu opens within two minutes of powering the cooktop. ### Shows up as Cooktop Element Not Heating A coil stays black, a radiant ring under the glass never glows, or a zone warms so weakly that a pot of water will not boil. ### Make Smeg An Italian maker known for its retro styling, whose US catalog includes built-in cooktops. ### Source Smeg ceramic cooktop manual (SEU304EMTB) Smeg SEU ceramic (radiant) cooktops; read from the manual Smeg links from the SEU304EMTB product page. ## Before you book, in this order. Each step comes from Smeg's own guidance for SHO on its cooktops. Follow it to the end: the last card says whether this is a visit. 01 Set the Showroom option back to off in the secondary menu; Smeg says the menu opens within two minutes of powering the cooktop. 02 If the two-minute window has passed, switch the cooktop off at the breaker and back on, then open the menu straight away. 03 If you cannot reach the menu or SHO keeps coming back, book a visit. ### Cleared? The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it. ### What not to do SHO does not mean an element or a relay has failed. Nothing heats because the cooktop has been told not to. ## What you may notice with it. The cooktop problems SHO tends to arrive with. Answer these at the cooktop before anyone is booked. [All problems](https://cooktoprepair.center/problems/) Before you call ### [Cooktop Element Not Heating](https://cooktoprepair.center/problems/element-not-heating/) [All 6 causes, cheapest first](https://cooktoprepair.center/problems/element-not-heating/) It also comes with - [**Cooktop Error Code**](https://cooktoprepair.center/problems/cooktop-error-code/) Problem ### Cooktop Element Not Heating 6 causes, cheapest first No repair indicated ## Nothing to repair. A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for. [How to read what your cooktop is telling you](https://cooktoprepair.center/problems/cooktop-error-code/) ## Smeg cooktops. An Italian maker known for its retro styling, whose US catalog includes built-in cooktops. [Smeg cooktop repair](https://cooktoprepair.center/brands/smeg/) More Smeg codes [Er03](https://cooktoprepair.center/error-codes/smeg-induction-er03/) [E2](https://cooktoprepair.center/error-codes/smeg-induction-e2/) [H](https://cooktoprepair.center/error-codes/smeg-induction-h/) [L](https://cooktoprepair.center/error-codes/smeg-induction-l/) [E2](https://cooktoprepair.center/error-codes/smeg-ceramic-e2/) [H t](https://cooktoprepair.center/error-codes/smeg-ceramic-ht/) [HItE](https://cooktoprepair.center/error-codes/smeg-ceramic-hite/) Mode, not a failure on other makes [Bertazzoni L](https://cooktoprepair.center/error-codes/bertazzoni-l/) [BlueStar u](https://cooktoprepair.center/error-codes/bluestar-u/) [Bosch dE](https://cooktoprepair.center/error-codes/bosch-de/) [Café Power arc / ON indicator blinking](https://cooktoprepair.center/error-codes/cafe-power-arc-blinking/) [Electrolux Hot](https://cooktoprepair.center/error-codes/electrolux-hot/) [Fisher & Paykel P](https://cooktoprepair.center/error-codes/fisher-and-paykel-p/) [Frigidaire HE](https://cooktoprepair.center/error-codes/frigidaire-he/) [Gaggenau F8](https://cooktoprepair.center/error-codes/gaggenau-f8/) [All 62 codes of this kind](https://cooktoprepair.center/error-codes/#family-mode) Smeg builds this ### Gas cooktop A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath. Smeg builds this ### Electric cooktop A coil or smooth-glass radiant cooking surface built into the countertop and wired to its own circuit in the cabinet or wall behind it. Smeg builds this ### Induction cooktop A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath. ## In Smeg's own words > in this mode, the appliance turns off the heating elements and keeps the control panel active (useful for in-store demonstrations). [Smeg ceramic cooktop manual (SEU304EMTB)](https://doc.smeg.it/qr/914777398/EN) [Smeg ceramic cooktop manual (SEU304EMTB)](https://doc.smeg.it/qr/914777398/EN) [Smeg ceramic cooktop manual (SEU304EMTB)](https://doc.smeg.it/qr/914777398/EN) [Smeg ceramic cooktop manual (SEU304EMTB)](https://doc.smeg.it/qr/914777398/EN) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Smeg SEU ceramic (radiant) cooktops; read from the manual Smeg links from the SEU304EMTB product page. ## Smeg SHO cooktop repair, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Set the Showroom option back to off in the secondary menu; Smeg says the menu opens within two minutes of powering the cooktop. ### Why does my new Smeg ceramic cooktop light up but stay cold? Look for SHO flashing once a minute. A cooktop left in Showroom mode lights its controls but keeps the elements off until the setting is changed. ### How do I leave Showroom mode on a Smeg ceramic cooktop? Through the secondary menu, opened with the Plus and Minus keys of the first zone within two minutes of powering up. Set option 2 to off and confirm. ### What are the other options in the Smeg SEU secondary menu besides Showroom? Smeg numbers them 1 for automatic control lock, 2 for Showroom and 3 for ECO-logic. Only option 2 keeps the elements cold, so leave the other two as they are when you switch Showroom off. --- **[Read on the site: Smeg ceramic cooktop showing SHO | CooktopRepair.center](https://cooktoprepair.center/error-codes/smeg-ceramic-sho/)** **[Book a visit with CooktopRepair.center](https://cooktoprepair.center/schedule/)**