---
title: "Viking electric cooktop showing FA | CooktopRepair.center"
description: "What FA means on Viking electric cooktops, what to check before booking, and when it is not a failure at all."
url: "https://cooktoprepair.center/error-codes/viking-fa/"
---

# Viking electric cooktop showing FA

On a Viking Designer electric cooktop, FA is listed as a key error.

## What FA actually means.

On a Viking Designer electric cooktop, FA is listed as a key error. The control checks its keys constantly, and when one misbehaves it switches every element off and shows FA in the timer window. Viking lists FC, FJ and FU with the same key error wording.

Viking cooktop display

What to do when FA shows on the cooktop

### Kind of code Touch controls and keys

A key on the glass was held down too long, pressed with nothing there, or stopped answering altogether. Water, a spill or a pan resting on the key strip is ruled out first, then the touch board and its ribbon cable. If a zone keeps heating while the keys are dead, switch the cooktop off at the breaker.

### Usually leads to Touch control repair

Glass touch keys and sliders that ignore a finger, start zones by themselves or stay locked, traced to the keys, the control board or the lock setting.

### Shows up as Cooktop Controls Unresponsive

Touch keys or a slider do nothing, the display lights but ignores every press, or a knob turns without starting its burner or element.

### Make Viking

A Mississippi maker of pro-style kitchens whose US site lists both cooktops and rangetops.

### Source Viking Designer electric cooktop use and care manual, Error Codes

Viking Designer built-in electric cooktops with touch controls, per the use and care manual F20699. Other Viking cooktops use different displays.

## Before you book, in this order.

Each step comes from Viking's own guidance for FA on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Switch the elements off and wipe the touch area clean and dry.

02

Cut the power at the breaker for a minute, restore it and try the keys again.

03

Book a visit if FA returns, and say which key you last pressed.

### Still there?

It usually turns into [touch control repair](https://cooktoprepair.center/services/touch-control-repair/). Book with the code and the model number.

### What not to do

FA does not mean an element or its wiring has failed. The elements were stopped on purpose by the control.

## What you may notice with it.

The cooktop problems FA tends to arrive with. Answer these at the cooktop before anyone is booked.

[All problems](https://cooktoprepair.center/problems/)

Before you call

### [Cooktop Controls Unresponsive](https://cooktoprepair.center/problems/cooktop-controls-unresponsive/)

[All 5 causes, cheapest first](https://cooktoprepair.center/problems/cooktop-controls-unresponsive/)

It also comes with

- [**Cooktop Error Code**](https://cooktoprepair.center/problems/cooktop-error-code/)

Problem

### Cooktop Controls Unresponsive

5 causes, cheapest first

Where FA usually leads

## Touch control repair.

**Touch control board or key panel · moderate.**

Book a visit [What the job involves](https://cooktoprepair.center/services/touch-control-repair/)

## Viking cooktops.

A Mississippi maker of pro-style kitchens whose US site lists both cooktops and rangetops.

[Viking cooktop repair](https://cooktoprepair.center/brands/viking/)

More Viking codes

[FE](https://cooktoprepair.center/error-codes/viking-fe/) [Fc](https://cooktoprepair.center/error-codes/viking-fc/) [Fr](https://cooktoprepair.center/error-codes/viking-fr/) [FH](https://cooktoprepair.center/error-codes/viking-fh/) [FL](https://cooktoprepair.center/error-codes/viking-fl/) [FO](https://cooktoprepair.center/error-codes/viking-fo/) [Fb](https://cooktoprepair.center/error-codes/viking-fb/) [F5](https://cooktoprepair.center/error-codes/viking-f5/) [Fd](https://cooktoprepair.center/error-codes/viking-fd/) [L](https://cooktoprepair.center/error-codes/viking-l/)

Touch controls and keys on other makes

[Bertazzoni ER03](https://cooktoprepair.center/error-codes/bertazzoni-er03/) [BlueStar Er03](https://cooktoprepair.center/error-codes/bluestar-er03/) [Bosch F5](https://cooktoprepair.center/error-codes/bosch-f5/) [Dacor F2](https://cooktoprepair.center/error-codes/dacor-f2/) [Frigidaire Er](https://cooktoprepair.center/error-codes/frigidaire-er/) [Fulgor Milano Er22](https://cooktoprepair.center/error-codes/fulgor-milano-s700-er22/) [Gaggenau F0](https://cooktoprepair.center/error-codes/gaggenau-f0/) [JennAir F0](https://cooktoprepair.center/error-codes/jennair-f0/)

[All 35 codes of this kind](https://cooktoprepair.center/error-codes/#family-controls)

Viking builds this

### Gas cooktop

A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath.

Viking builds this

### Electric cooktop

A coil or smooth-glass radiant cooking surface built into the countertop and wired to its own circuit in the cabinet or wall behind it.

Viking builds this

### Induction cooktop

A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.

## In Viking's own words

> FA, FC Key error

[Viking Designer electric cooktop use and care manual, Error Codes](https://vikingrange.com/file/750/m3500139_F20699.PDF) [Viking Designer electric cooktop use and care manual, Error Codes](https://vikingrange.com/file/750/m3500139_F20699.PDF)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Viking Designer built-in electric cooktops with touch controls, per the use and care manual F20699. Other Viking cooktops use different displays.

## Viking FA cooktop repair, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://cooktoprepair.center/locations/)

[Tampa Bay](https://cooktoprepair.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://cooktoprepair.center/locations/tampa-bay/hyde-park/)
- [Davis Islands](https://cooktoprepair.center/locations/tampa-bay/davis-islands/)
- [Palma Ceia](https://cooktoprepair.center/locations/tampa-bay/palma-ceia/)
- [Westchase](https://cooktoprepair.center/locations/tampa-bay/westchase/)
- [Carrollwood](https://cooktoprepair.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://cooktoprepair.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://cooktoprepair.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://cooktoprepair.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://cooktoprepair.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://cooktoprepair.center/locations/orlando/winter-park/)
- [Windermere](https://cooktoprepair.center/locations/orlando/windermere/)
- [Dr. Phillips](https://cooktoprepair.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://cooktoprepair.center/locations/orlando/bay-hill/)
- [Lake Nona](https://cooktoprepair.center/locations/orlando/lake-nona/)
- [Heathrow](https://cooktoprepair.center/locations/orlando/heathrow/)
- [Celebration](https://cooktoprepair.center/locations/orlando/celebration/)

[Miami / South Florida](https://cooktoprepair.center/locations/south-florida/) FL · 47 areas

- [Brickell](https://cooktoprepair.center/locations/south-florida/brickell/)
- [Coconut Grove](https://cooktoprepair.center/locations/south-florida/coconut-grove/)
- [Coral Gables](https://cooktoprepair.center/locations/south-florida/coral-gables/)
- [Pinecrest](https://cooktoprepair.center/locations/south-florida/pinecrest/)
- [Key Biscayne](https://cooktoprepair.center/locations/south-florida/key-biscayne/)
- [Aventura](https://cooktoprepair.center/locations/south-florida/aventura/)
- [Sunny Isles Beach](https://cooktoprepair.center/locations/south-florida/sunny-isles-beach/)
- [Bal Harbour](https://cooktoprepair.center/locations/south-florida/bal-harbour/)
- [Miami Beach](https://cooktoprepair.center/locations/south-florida/miami-beach/)
- [Golden Beach](https://cooktoprepair.center/locations/south-florida/golden-beach/)
- [Weston](https://cooktoprepair.center/locations/south-florida/weston/)
- [Boca Raton](https://cooktoprepair.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://cooktoprepair.center/locations/south-florida/palm-beach/)

[New York Metro](https://cooktoprepair.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://cooktoprepair.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://cooktoprepair.center/locations/new-york/upper-west-side/)
- [Tribeca](https://cooktoprepair.center/locations/new-york/tribeca/)
- [SoHo](https://cooktoprepair.center/locations/new-york/soho/)
- [Greenwich Village](https://cooktoprepair.center/locations/new-york/greenwich-village/)
- [Battery Park City](https://cooktoprepair.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://cooktoprepair.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://cooktoprepair.center/locations/new-york/park-slope/)
- [DUMBO](https://cooktoprepair.center/locations/new-york/dumbo/)
- [Forest Hills](https://cooktoprepair.center/locations/new-york/forest-hills/)
- [Great Neck](https://cooktoprepair.center/locations/new-york/great-neck/)
- [Southampton](https://cooktoprepair.center/locations/new-york/southampton/)
- [Scarsdale](https://cooktoprepair.center/locations/new-york/scarsdale/)

[Houston](https://cooktoprepair.center/locations/houston/) TX · 36 areas

- [River Oaks](https://cooktoprepair.center/locations/houston/river-oaks/)
- [Memorial](https://cooktoprepair.center/locations/houston/memorial/)
- [Tanglewood](https://cooktoprepair.center/locations/houston/tanglewood/)
- [Greater Heights](https://cooktoprepair.center/locations/houston/greater-heights/)
- [Kingwood](https://cooktoprepair.center/locations/houston/kingwood/)
- [Bellaire](https://cooktoprepair.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://cooktoprepair.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://cooktoprepair.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://cooktoprepair.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://cooktoprepair.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://cooktoprepair.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://cooktoprepair.center/locations/houston/the-woodlands/)
- [West University](https://cooktoprepair.center/locations/houston/west-university/)

[Chicago](https://cooktoprepair.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://cooktoprepair.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://cooktoprepair.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://cooktoprepair.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://cooktoprepair.center/locations/chicagoland/wilmette/)
- [Winnetka](https://cooktoprepair.center/locations/chicagoland/winnetka/)
- [Glencoe](https://cooktoprepair.center/locations/chicagoland/glencoe/)
- [River Forest](https://cooktoprepair.center/locations/chicagoland/river-forest/)
- [Oak Park](https://cooktoprepair.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://cooktoprepair.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://cooktoprepair.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://cooktoprepair.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://cooktoprepair.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://cooktoprepair.center/locations/chicagoland/lakeview/)

[Los Angeles](https://cooktoprepair.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://cooktoprepair.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://cooktoprepair.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://cooktoprepair.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://cooktoprepair.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://cooktoprepair.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://cooktoprepair.center/locations/los-angeles/santa-monica/)
- [Hancock Park](https://cooktoprepair.center/locations/los-angeles/hancock-park/)
- [Studio City](https://cooktoprepair.center/locations/los-angeles/studio-city/)
- [Calabasas](https://cooktoprepair.center/locations/los-angeles/calabasas/)
- [Manhattan Beach](https://cooktoprepair.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://cooktoprepair.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://cooktoprepair.center/locations/los-angeles/pasadena/)
- [San Marino](https://cooktoprepair.center/locations/los-angeles/san-marino/)
- [Malibu](https://cooktoprepair.center/locations/los-angeles/malibu/)

[San Diego](https://cooktoprepair.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://cooktoprepair.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://cooktoprepair.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://cooktoprepair.center/locations/san-diego/point-loma/)
- [Del Mar](https://cooktoprepair.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://cooktoprepair.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://cooktoprepair.center/locations/san-diego/coronado/)
- [Encinitas](https://cooktoprepair.center/locations/san-diego/encinitas/)
- [Solana Beach](https://cooktoprepair.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://cooktoprepair.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://cooktoprepair.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://cooktoprepair.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://cooktoprepair.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://cooktoprepair.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://cooktoprepair.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://cooktoprepair.center/locations/bay-area/hillsborough/)
- [Atherton](https://cooktoprepair.center/locations/bay-area/atherton/)
- [Woodside](https://cooktoprepair.center/locations/bay-area/woodside/)
- [Palo Alto](https://cooktoprepair.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://cooktoprepair.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://cooktoprepair.center/locations/bay-area/tiburon/)
- [Piedmont](https://cooktoprepair.center/locations/bay-area/piedmont/)
- [Marina](https://cooktoprepair.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about FA.

### Can I clear FA myself?

Switch the elements off and wipe the touch area clean and dry. If it comes back, it needs a visit.

### Why did every element on my Viking electric cooktop shut off with FA?

The control stops all heating when its self-check finds a problem, and FA points to a key. Nothing is wrong with the elements themselves.

### Is FC the same as FA on a Viking cooktop?

Viking lists FA and FC on the same line as key errors, so they are handled alike. Note which one you see when you book.

### Where does FA show on a Viking Designer electric cooktop?

Viking's manual says the control declares the code in the timer window after it stops all the heating elements. FA there points to a key error, the same wording Viking uses for FC, FJ and FU.

---

**[Read on the site: Viking electric cooktop showing FA | CooktopRepair.center](https://cooktoprepair.center/error-codes/viking-fa/)**

**[Book a visit with CooktopRepair.center](https://cooktoprepair.center/schedule/)**
