Café gas cooktop with the lock light on
Some Café built-in gas cooktops have a control lock knob.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Café
Book a visit
Three short steps, about a minute.
or call (844) 252-4077
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What Lock light (gas)
actually means.
Some Café built-in gas cooktops have a control lock knob. Turned to Locked, it lights an indicator and stops gas from reaching the burners, so turning a burner knob only makes the igniters spark.
Café cooktop display
What to do when Lock light (gas) shows on the cooktopKind of codeMode, not a failure
A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.
Usually leads toNo repair
Set the lock knob back to its Unlocked position.
Shows up asCooktop Burner Won't Light
The igniter clicks but the gas never catches, the burner lights only after several tries, or nothing happens at all when the knob is turned.
MakeCafé
A GE Appliances label with a design-led look, including cooktops set into the counter.
SourceCafé built-in gas cooktop owner's manual (CGP7030, CGP9530)
Café built-in gas cooktops CGP7030, CGP7036, CGP9530 and CGP9536, on models with the lock knob.
Before you book,
in this order.
Each step comes from Café's own guidance for Lock light (gas) on its cooktops. Follow it to the end: the last card says whether this is a visit.
Set the lock knob back to its Unlocked position.
Relight the burner.
If burners still will not light with the lock released, book a visit.
Cleared?
The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it.
What not to do
Sparks with no flame while the lock light is on do not mean a failed igniter. The gas is off on purpose.
What you may
notice with it.
The cooktop problems Lock light (gas) tends to arrive with. Answer these at the cooktop before anyone is booked.
All problems
No repair indicated
Nothing to repair.
A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.
Café
cooktops.
A GE Appliances label with a design-led look, including cooktops set into the counter.
Café cooktop repairMore Café codes
Mode, not a failure on other makes
Gas cooktop
A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath.
Electric cooktop
A coil or smooth-glass radiant cooking surface built into the countertop and wired to its own circuit in the cabinet or wall behind it.
Induction cooktop
A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.
In Café's own words
When locked, gas flow to the burners is prevented. Burners will spark if a knob is turned, but will not ignite.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Café built-in gas cooktops CGP7030, CGP7036, CGP9530 and CGP9536, on models with the lock knob.
Café Lock light (gas) cooktop repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Lock light (gas).
Can I clear Lock light (gas) myself?
Why won't my Café gas cooktop light even though it clicks?
Does the Café gas lock also stop the igniters?
Which Café gas cooktops can show this lock light?
Back to your everyday
Still showing Lock light (gas)?
Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.