Frigidaire Professional induction cooktop
showing HE
HE is the hot element message on Frigidaire's knob-controlled induction cooktops.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Frigidaire
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or call (844) 252-4077
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What HE
actually means.
HE is the hot element message on Frigidaire's knob-controlled induction cooktops. It stays in the knob's display while the glass above that zone is hot, even though the coil itself is off.
Frigidaire cooktop display
What to do when HE shows on the cooktopKind of codeMode, not a failure
A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.
Usually leads toNo repair
Keep hands and utensils off that zone until HE goes out.
Shows up asCooktop Hot Surface Light Stays On
The hot surface light or residual heat indicator stays lit long after the glass has cooled, or it never comes on at all.
MakeFrigidaire
One of the most common US kitchen makes, found in many homes and rentals with a built-in cooktop.
SourceFrigidaire Professional induction cooktop (PCCI3080AF) user manual
Knob-controlled Frigidaire Professional induction cooktops (the manual linked from the PCCI3080AF page); each knob has its own small display.
Before you book,
in this order.
Each step comes from Frigidaire's own guidance for HE on its cooktops. Follow it to the end: the last card says whether this is a visit.
Keep hands and utensils off that zone until HE goes out.
You can turn the zone on again while HE is lit; the message is only a warning.
Move a heavy pan off that zone onto a trivet so the glass under it can cool.
Cleared?
The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it.
What not to do
HE is not an error. If a real problem occurs on the left zones, Frigidaire shows C0 instead, and it takes over the display.
What you may
notice with it.
The cooktop problems HE tends to arrive with. Answer these at the cooktop before anyone is booked.
All problems
Cooktop Hot Surface Light Stays On
5 causes, cheapest first
No repair indicated
Nothing to repair.
A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.
Frigidaire
cooktops.
One of the most common US kitchen makes, found in many homes and rentals with a built-in cooktop.
Frigidaire cooktop repairMore Frigidaire codes
Mode, not a failure on other makes
Gas cooktop
A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath.
Electric cooktop
A coil or smooth-glass radiant cooking surface built into the countertop and wired to its own circuit in the cabinet or wall behind it.
Induction cooktop
A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.
In Frigidaire's own words
This message appears on the digital display when the cooktop is still too hot to touch.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Knob-controlled Frigidaire Professional induction cooktops (the manual linked from the PCCI3080AF page); each knob has its own small display.
Frigidaire HE cooktop repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about HE.
Can I clear HE myself?
How long will HE stay on my Frigidaire Professional cooktop?
Why is HE on when induction does not heat the glass?
Does HE on a Frigidaire Professional knob display mean the coil is still on?
Back to your everyday
Still showing HE?
Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.