Bosch cooktop
showing dE
dE means the demo setting is switched on.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Bosch
Book a visit
Three short steps, about a minute.
or call (844) 252-4077
Loading appointment form…
The appointment form couldn’t load. Please try again.
What dE
actually means.
dE means the demo setting is switched on. In that state the displays and keys respond normally for a sales floor, but no power reaches the elements or induction coils, which is why a pan stays cold.
Bosch cooktop display
What to do when dE shows on the cooktopKind of codeMode, not a failure
A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.
Usually leads toNo repair
Switch the cooktop's breaker off for 30 seconds, turn it back on, and touch any key on the cooktop within the next three minutes.
Shows up asCooktop Element Not Heating
A coil stays black, a radiant ring under the glass never glows, or a zone warms so weakly that a pot of water will not boil.
MakeBosch
A German maker whose US site lists gas and induction cooktops for building into the counter.
SourceBosch cooktop and rangetop error codes (US support)
Listed by Bosch for both its electric (radiant) and induction cooktops.
Before you book,
in this order.
Each step comes from Bosch's own guidance for dE on its cooktops. Follow it to the end: the last card says whether this is a visit.
Switch the cooktop's breaker off for 30 seconds, turn it back on, and touch any key on the cooktop within the next three minutes.
Before switching the breaker back on, make sure you can reach the cooktop keys within three minutes of restoring power.
If dE comes back after that, book a visit; the setting may need to be cleared from the basic settings menu.
Cleared?
The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it.
What not to do
dE is not a dead element or a failed board. The heating parts are simply not being asked to work.
What you may
notice with it.
The cooktop problems dE tends to arrive with. Answer these at the cooktop before anyone is booked.
All problems
No repair indicated
Nothing to repair.
A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.
Bosch
cooktops.
A German maker whose US site lists gas and induction cooktops for building into the counter.
Bosch cooktop repairMore Bosch codes
Mode, not a failure on other makes
Gas cooktop
A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath.
Electric cooktop
A coil or smooth-glass radiant cooking surface built into the countertop and wired to its own circuit in the cabinet or wall behind it.
Induction cooktop
A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.
In Bosch's own words
The demo mode has been activated.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed by Bosch for both its electric (radiant) and induction cooktops.
Bosch dE cooktop repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about dE.
Can I clear dE myself?
Why would a new Bosch cooktop arrive in demo mode?
Can dE come back on its own?
Does dE on a Bosch radiant cooktop behave the same as on a Bosch induction cooktop?
Back to your everyday
Still showing dE?
Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.