The touch strip along the front of a black glass cooktop set into a white counter, a small key symbol lit beside the power button and every zone dark.

Fisher and Paykel induction cooktop
showing -0-

If a Fisher & Paykel induction cooktop shows -0- in the timer display when switched on, and pans stay cold even though heat settings appear, the cooktop is in Display mode.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Fisher & Paykel

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Fisher & Paykel's own guidance for -0- on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Check whether the cooktop came from a showroom or was recently set up.

02

Book a visit to take the cooktop out of Display mode if you cannot clear it yourself; the guide sends owners to service for this.

03

Keep the cooktop switched off between checks, since it will not heat while Display mode is on.

Cleared?

The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it.

What not to do

-0- is not a failed coil or board. The cooktop is working as set.

What you may
notice with it.

The cooktop problems -0- tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.

In Fisher & Paykel's own words

shows in the timer display when I turn on the cooktop.
Fisher & Paykel induction cooktop user guide (CI122DTB to CI365DTB), Troubleshooting Fisher & Paykel induction cooktop user guide (CI122DTB to CI365DTB), Troubleshooting

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Fisher & Paykel induction cooktops CI122DTB to CI365DTB, per the US user guide.

Fisher & Paykel -0- cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about -0-.

Can I clear -0- myself?
Check whether the cooktop came from a showroom or was recently set up.
Why do my pans stay cold when the Fisher and Paykel display looks normal?
If -0- shows in the timer display at switch-on, the cooktop is in Display mode and will not heat. It needs to be taken out of that mode.
How did my Fisher and Paykel cooktop get into Display mode?
It is a showroom setting, so a display unit or a setup mistake is the usual reason.
Where does -0- appear on a Fisher and Paykel CI series induction cooktop?
It shows in the timer display when the cooktop is switched on, while pans on the zones stay cold. That pairing is the sign of Display mode rather than a heating problem.

Back to your everyday

Still showing -0-?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair