A downdraft vent risen from behind a gas cooktop in a kitchen island, its grille open and a steel mesh filter lifted halfway out.

Fisher and Paykel induction cooktop with ventilation
showing G

On the 36-inch Fisher & Paykel induction cooktop with integrated ventilation, FILTER lights and G shows for the first ten seconds after switch-on when the grease filter needs cleaning.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Cooling fan and downdraft
  • Cooling fan and downdraft repair
  • Source: Fisher & Paykel

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Fisher & Paykel's own guidance for G on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Clean the grease filter and refit it as the user guide describes.

02

Press and hold the filter key to clear the alert.

03

If FILTER stays lit, check the filter is refitted correctly; book a visit if suction stays weak.

Still there?

It usually turns into cooling fan and downdraft repair. Book with the code and the model number.

What not to do

G is a maintenance reminder, not a failed fan. It asks for the grease filter in the built-in ventilation to be cleaned.

What you may
notice with it.

The cooktop problems G tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where G usually leads

Cooling fan and downdraft repair.

Cooling fan, downdraft blower or lift motor · low to moderate.

In Fisher & Paykel's own words

FILTER will illuminate and G will show in the display for the first 10 seconds after turning the cooktop on.
Fisher & Paykel product help (Wayback, 2022): CID364DTB4 maintenance alerts Fisher & Paykel product help (Wayback, 2022): CID364DTB4 maintenance alerts

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Fisher & Paykel CID364DTB4 induction cooktop with integrated ventilation.

Fisher & Paykel G cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about G.

Can I clear G myself?
Clean the grease filter and refit it as the user guide describes. If it comes back, it needs a visit.
Why does G flash on my Fisher and Paykel cooktop for a few seconds?
On the model with built-in ventilation, G and FILTER signal that the grease filter needs cleaning.
I cleaned the filter but FILTER is still lit. What now?
Make sure the filter is seated correctly and clear the alert by holding the filter key. If it stays, book a visit.
Why does G show only briefly on a Fisher and Paykel CID364DTB4 cooktop?
Fisher & Paykel shows G for the first 10 seconds after switch-on, with FILTER lit, when the grease filter needs cleaning. The short display is a reminder, and the cooktop keeps working.

Back to your everyday

Still showing G?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair