One burner of a gas cooktop with its grate and cap lifted off, the white porcelain spark electrode rising beside the ring of ports and the stone counter edge just in view.

Hestan smart rangetop
showing ER05

ER05 on a Hestan Smart Burner means the burner could not be lit after several re-ignition attempts, so the cooking cycle ended.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Burners and ignition
  • Burner and igniter repair
  • Source: Hestan

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Hestan's own guidance for ER05 on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Turn the burner off and let it cool.

02

Clean the burner ports and the igniter.

03

Try again; if ER05 repeats, book a visit for the igniter.

Still there?

It usually turns into burner and igniter repair. Book with the code and the model number.

What not to do

ER05 is not a pan or Bluetooth problem. It means the burner could not be lit after several re-ignition attempts.

What you may
notice with it.

The cooktop problems ER05 tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where ER05 usually leads

Burner and igniter repair.

Burner head, cap or electrode · low.

In Hestan's own words

ER05 - Ignition error.
Hestan KRT and KRTS rangetop use and care manual, Smart Burner error codes Hestan KRT and KRTS rangetop use and care manual, Smart Burner error codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hestan KRTS smart rangetop, Smart Burner only; the KRTS is not in Hestan's 2026 indoor catalog. KRT rangetops without the Smart Burner show no ER codes.

Hestan ER05 cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about ER05.

Can I clear ER05 myself?
Turn the burner off and let it cool. If it comes back, it needs a visit.
What should I clean when my Hestan shows ER05?
The burner ports and the igniter tip. Food and moisture there are the common reasons the flame will not catch.
Does ER05 mean I smell gas?
It should not; the burner stops trying after several attempts. If you smell gas, leave and call the gas utility from outside.
Why does a Hestan KRTS Smart Burner stop trying to light and show ER05?
After several re-ignition attempts without a flame, the Smart Burner ends the cooking cycle and shows ER05. Hestan points to dirty or blocked burner ports and the igniter.

Back to your everyday

Still showing ER05?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair