The underside of a glass cooktop propped on a workbench with its tray removed, a flat ribbon cable running from the touch board at the front edge to the larger board behind it.

Hestan smart rangetop
showing ER06

ER06 on a Hestan Smart Burner is the catch-all: any problem not listed elsewhere in Hestan's table shows as ER06, and the cooking cycle stops.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Boards and communication
  • Touch control repair
  • Source: Hestan

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Hestan's own guidance for ER06 on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Turn the burner off.

02

Book a visit; Hestan gives no owner step for ER06.

03

Do not work on the gas burner yourself; if you smell gas, leave the home and call the gas utility from outside.

Still there?

It usually turns into touch control repair. Book with the code and the model number.

What not to do

ER06 does not tell you which part failed, only that it is not one of the other listed problems. It is the catch-all code for problems missing from the rest of Hestan's list.

What you may
notice with it.

The cooktop problems ER06 tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where ER06 usually leads

Touch control repair.

Touch control board or key panel · moderate.

In Hestan's own words

ER06 - Contact service.
Hestan KRT and KRTS rangetop use and care manual, Smart Burner error codes Hestan KRT and KRTS rangetop use and care manual, Smart Burner error codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hestan KRTS smart rangetop, Smart Burner only; the KRTS is not in Hestan's 2026 indoor catalog. KRT rangetops without the Smart Burner show no ER codes.

Hestan ER06 cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about ER06.

Can I clear ER06 myself?
Turn the burner off. If it comes back, it needs a visit.
What does ER06 mean on a Hestan rangetop?
It covers any Smart Burner problem that the other codes do not. A technician has to find the cause.
Can I use the other burners with ER06?
The code concerns the Smart Burner; the standard burners have their own ignition. Book a visit for the Smart Burner.
Is ER06 on a Hestan KRTS smart rangetop tied to one listed cause?
Hestan uses ER06 for any Smart Burner problem not described elsewhere in its table, and its only instruction is to contact service. The cause has to be found by testing on a visit.

Back to your everyday

Still showing ER06?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair