Hestan smart rangetop
showing ER07
ER07 on a Hestan Smart Burner means the Cue pan reported a problem with its temperature reading during a cooking cycle.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Hestan
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What ER07
actually means.
ER07 on a Hestan Smart Burner means the Cue pan reported a problem with its temperature reading during a cooking cycle.
Hestan cooktop display
What to do when ER07 shows on the cooktopKind of codeMode, not a failure
A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.
Usually leads toNo repair
Replace the battery in the Cue pan.
Shows up asCooktop Controls Unresponsive
Touch keys or a slider do nothing, the display lights but ignores every press, or a knob turns without starting its burner or element.
MakeHestan
A California maker of pro-style gas cooking, with rangetops for the home kitchen.
SourceHestan KRT and KRTS rangetop use and care manual, Smart Burner error codes
Hestan KRTS smart rangetop, Smart Burner only; the KRTS is not in Hestan's 2026 indoor catalog. KRT rangetops without the Smart Burner show no ER codes.
Before you book,
in this order.
Each step comes from Hestan's own guidance for ER07 on its cooktops. Follow it to the end: the last card says whether this is a visit.
Replace the battery in the Cue pan.
If ER07 continues, the pan may need replacing.
Stop the cooking cycle on the Smart Burner before you work on the pan.
Cleared?
The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it.
What not to do
ER07 is about the pan, not the rangetop. It is the Cue pan reporting trouble with its temperature reading.
What you may
notice with it.
The cooktop problems ER07 tends to arrive with. Answer these at the cooktop before anyone is booked.
All problems
Cooktop Controls Unresponsive
5 causes, cheapest first
No repair indicated
Nothing to repair.
A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.
Hestan
cooktops.
A California maker of pro-style gas cooking, with rangetops for the home kitchen.
Hestan cooktop repairMore Hestan codes
Mode, not a failure on other makes
Induction cooktop
A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.
Rangetop
A pro-style gas cooking top with its knobs across the front, set into a notch above a base cabinet, often with a griddle or char-broiler beside the burners.
In Hestan's own words
ER07 - Pan temperature fault
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Hestan KRTS smart rangetop, Smart Burner only; the KRTS is not in Hestan's 2026 indoor catalog. KRT rangetops without the Smart Burner show no ER codes.
Hestan ER07 cooktop repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about ER07.
Can I clear ER07 myself?
Is ER07 a Hestan rangetop repair?
What if a new battery does not fix ER07?
Does ER07 on a Hestan Smart Burner come from the rangetop or the Cue pan?
Back to your everyday
Still showing ER07?
Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.