The touch strip along the front of a black glass cooktop set into a white counter, a small key symbol lit beside the power button and every zone dark.

SKS rangetop sous vide knob
showing HS

HS on the sous vide knob is an alert, not an error: the water in the bath is very hot.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: SKS

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from SKS's own guidance for HS on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Leave the water bath alone until it cools.

02

Keep children and pets away from the water bath while HS shows.

03

If HS stays on with the water cool, book a visit.

Cleared?

The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it.

What not to do

HS is not the induction hot-surface indicator and not an error code. It does not mean the sous vide module has failed; the water is simply very hot.

What you may
notice with it.

The cooktop problems HS tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.

In SKS's own words

The temperature of the water in the water bath is very high.
SKS SKSRT360SIS/SKSRT480SIS rangetop owner's manual SKS SKSRT360SIS/SKSRT480SIS rangetop owner's manual SKS SKSRT360SIS/SKSRT480SIS rangetop owner's manual SKS SKSRT360SIS/SKSRT480SIS rangetop owner's manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. SKS dual-fuel pro rangetops SKSRT360SIS and SKSRT480SIS, which combine gas burners with an induction section and a sous vide module. The codes appear on the LED ring of the knob.

SKS HS cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about HS.

Can I clear HS myself?
Leave the water bath alone until it cools.
Is it safe to drain the SKS sous vide bath while HS shows?
No. SKS says to let the water cool before handling the bath.
Why did my SKS sous vide beep before HS appeared?
The module also beeps when it runs without enough water. Keep the level between the Max and Min lines.
When does HS go out on an SKS sous vide module?
SKS ties the alert to very hot water in the bath, so it should clear once the water has cooled. If it stays lit with cool water, book a visit.

Back to your everyday

Still showing HS?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair