Bertazzoni induction cooktop
showing ER03
ER03 is a whole-cooktop code: something is lying on the touch interface, usually a boil-over or a pan pushed onto the control strip.
Mon–Sat, 8am–8pm
- Touch controls and keys
- Touch control repair
- Source: Bertazzoni
Book a visit
Three short steps, about a minute.
or call (844) 252-4077
Loading appointment form…
The appointment form couldn’t load. Please try again.
What ER03
actually means.
ER03 is a whole-cooktop code: something is lying on the touch interface, usually a boil-over or a pan pushed onto the control strip. After about 10 seconds of that contact, the cooktop shuts down rather than act on keys nobody meant to press.
Bertazzoni cooktop display
What to do when ER03 shows on the cooktopKind of codeTouch controls and keys
A key on the glass was held down too long, pressed with nothing there, or stopped answering altogether. Water, a spill or a pan resting on the key strip is ruled out first, then the touch board and its ribbon cable. If a zone keeps heating while the keys are dead, switch the cooktop off at the breaker.
Usually leads toTouch control repair
Glass touch keys and sliders that ignore a finger, start zones by themselves or stay locked, traced to the keys, the control board or the lock setting.
Shows up asCooktop Controls Unresponsive
Touch keys or a slider do nothing, the display lights but ignores every press, or a knob turns without starting its burner or element.
MakeBertazzoni
An Italian maker whose US catalog lists drop-in gas cooktops, induction cooktops and pro-style rangetops.
SourceBertazzoni TFT induction cooktop user manual (PE304T*, PE365T*)
Bertazzoni induction cooktops with the TFT display interface, models PE304T* and PE365T*. The XV series and the induction downdraft cooktop have manuals of their own, which were not read for this code.
Before you book,
in this order.
Each step comes from Bertazzoni's own guidance for ER03 on its cooktops. Follow it to the end: the last card says whether this is a visit.
Move any pan off the control area and wipe the glass over the keys completely dry.
Keep pans on the cooking zones and well back from the control strip, so nothing overhangs the keys when you start cooking again.
Switch the cooktop back on; if ER03 returns with the controls clean and dry, book a visit so the touch interface can be tested.
What not to do
ER03 is not a coil or power-board report. The cooktop is reacting to what is sitting on its keys, so the cooking zones themselves are not what it is complaining about.
What you may
notice with it.
The cooktop problems ER03 tends to arrive with. Answer these at the cooktop before anyone is booked.
All problems
Cooktop Controls Unresponsive
5 causes, cheapest first
Where ER03 usually leads
Touch control repair.
Bertazzoni
cooktops.
An Italian maker whose US catalog lists drop-in gas cooktops, induction cooktops and pro-style rangetops.
Bertazzoni cooktop repair
Gas cooktop
A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath.
Induction cooktop
A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.
Rangetop
A pro-style gas cooking top with its knobs across the front, set into a notch above a base cabinet, often with a griddle or char-broiler beside the burners.
In Bertazzoni's own words
Water or pans placed on the user interface
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Bertazzoni induction cooktops with the TFT display interface, models PE304T* and PE365T*. The XV series and the induction downdraft cooktop have manuals of their own, which were not read for this code.
Bertazzoni ER03 cooktop repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about ER03.
Can I clear ER03 myself?
Why did my Bertazzoni cooktop show ER03 right after a pot boiled over?
Can a pan handle resting on the controls cause ER03?
Does ER03 on a Bertazzoni PE304T or PE365T cooktop stop only one zone?
Back to your everyday
Still showing ER03?
Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.