CooktopRepair.center (844) 252-4077Mon–Sat, 8am–8pm Book a visit
A stainless gas cooktop with five burners and black cast-iron grates is set into a white quartz countertop above a bank of wide drawers in a US home kitchen.

Bertazzoni
Cooktop Repair

An Italian maker whose US catalog lists drop-in gas cooktops, induction cooktops and pro-style rangetops.

(844) 252-4077

Mon–Sat, 8am–8pm

  • 3 cooktop types
  • 7 problems we see
  • 6 error codes

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Bertazzoni cooktops,
specifically.

Bertazzoni's US cooking surfaces are drop-in and front-control gas cooktops with brass burners, several induction cooktops including one with a built-in downdraft, and pro rangetops with gas burners or induction zones. Every gas burner carries its own thermocouple, and the TFT induction models report problems as E and ER codes on the zone displays.

The Bertazzoni lineup

Builds3 cooktop types

Gas cooktop · Induction cooktop · Rangetop

Called out forCooktop Burner Won't Light

and 6 more problems on Bertazzoni

Repairs we do10 repairs, on any make

Diagnostic visit · Burner and igniter repair · Spark module and gas valve repair · Radiant element repair

Error codesER03 · ER21 · E2 · U400 · L

6 Bertazzoni codes with a page of their own

The Bertazzoni
lineup.

Bertazzoni builds 3 of the 4 cooktop types this site covers. Which one decides how the visit is planned.

All cooktop types
Gas

Gas cooktop

3 of the problems we see on Bertazzoni come up on it Gas cooktop repair Induction

Induction cooktop

5 of the problems we see on Bertazzoni come up on it Induction cooktop repair Rangetop

Rangetop

2 of the problems we see on Bertazzoni come up on it Rangetop repair

What is particular
to Bertazzoni.

Bertazzoni sells its cooktops and rangetops in the Professional and Master series; the induction side spans TFT-display models, the XV series and a 36-inch induction cooktop with a built-in downdraft. The model on the serial plate decides which manual, code list and parts apply.

Hold the knob, then let go

Each Bertazzoni gas burner has a thermocouple that shuts off the gas if the flame goes out, and it needs a few seconds of heat before it holds. Bertazzoni says to keep the knob pressed for 5 to 10 seconds after the flame catches; a burner that dies the moment you let go usually has a thermocouple that is not heating or has failed.

E codes for a zone, ER codes for the whole top

On the TFT induction cooktops Bertazzoni splits its codes in two: one starting with E belongs to a single zone or part, and one starting with ER concerns the whole cooktop. That split tells a technician whether to start at one coil circuit or at the control and interface.

The drawer below matters

Bertazzoni names bulky items in a drawer under the cooktop as something that blocks the cooling system and makes a zone, or the whole induction top, switch itself off. A cooktop set above drawers needs the space under the glass kept clear.

Power is shared, and can be capped

The induction models carry a power management module that divides the supply when several zones run at once, giving priority to the last zone set while the others flash their new level. An installer can also lower the cooktop's total power in the service menu, which is why a high level may refuse to select.

Parts

Coils, touch interfaces and power boards are specific to the model and series, and burner parts differ between the gas cooktops and the rangetops. Some parts may need to be ordered after the first visit.

Repair or replace

Burner, igniter and thermocouple work on a Bertazzoni gas cooktop is routine and rarely a reason to replace it. On induction models a single coil or board is normally worth repairing; cracked glass on an older unit is the point where replacing the cooktop deserves a conversation.

Book your Bertazzoni visit

What we are
called out for.

On Bertazzoni, most often cooktop burner won't light.

All problems

Bertazzoni error codes

All Bertazzoni codes
A stainless gas cooktop set into a granite countertop in a US home kitchen, a hand lifting a burner cap to reseat it, the grate set aside on a folded towel and every knob off.

Cooktop Burner Won't Light

6 causes, cheapest first

 A close view of a gas burner on a black cooktop set into a white quartz countertop, a tiny blue spark jumping from the ceramic electrode beside an unlit burner, its grate lifted aside.

Cooktop Igniter Keeps Clicking

5 causes, cheapest first

 A black induction cooktop set flush into a white quartz countertop in a US home kitchen, a small copper saucepan sitting on a large zone and a hand holding a small magnet to the base of a cast-iron pan beside it.

Induction Cooktop Not Detecting Pan

6 causes, cheapest first

 A close view of a finger pressing the touch controls of a black glass cooktop set into a gray quartz countertop, the display dim with one unreadable symbol lit, a damp cloth lying near the keys.

Cooktop Controls Unresponsive

5 causes, cheapest first

Not a
Bertazzoni?

Bertazzoni is one of 29 cooktop makes on this site. The other 28 each have a page of their own.

All 29 brands

Bertazzoni cooktop repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions about
Bertazzoni cooktops.

Why does my Bertazzoni gas burner go out when I release the knob?
The thermocouple on that burner has not warmed up enough to hold the gas valve open. Hold the knob in for 5 to 10 seconds after the flame lights, as Bertazzoni instructs; if the burner still goes out every time, the thermocouple or its connection needs a technician.
Why do all the igniters click when I light one Bertazzoni burner?
Bertazzoni says every igniter sparks no matter which burner you turn, and that several clicks before the flame catches are normal. Clicking that carries on after the burner is lit, or with every knob off, is worth a visit.
Why does the fan keep running after I switch off my Bertazzoni induction cooktop?
Bertazzoni says the cooling fan runs until the electronics have cooled completely, then stops by itself. A fan that keeps going on a cold cooktop, or never stops, points to a sensor or fan control and is worth a visit.
Why can I not pick the top power level on one Bertazzoni zone?
Either the pan has not been recognized, or the level is higher than the maximum set for the cooktop. Bertazzoni lets the installer cap total power in the service menu, so a capped cooktop will refuse the highest levels; if neither applies, book a visit.

Back to your everyday

Book your Bertazzoni visit.

Have the cooktop's model number ready — on Bertazzoni it decides which parts come on the first visit.

Schedule a repair Call (844) 252-4077
(844) 252-4077 Schedule a repair