A hand wiping a puddle of spilled water off the touch-key strip of a black glass cooktop set into a counter, the slider keys glowing faintly beneath the drops.

BlueStar induction cooktop
showing Er03

Er03 on a BlueStar TOUCH induction cooktop means an object or liquid is covering the controls.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Touch controls and keys
  • Touch control repair
  • Source: BlueStar

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from BlueStar's own guidance for Er03 on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Lift off any pan, utensil or cloth resting on the controls.

02

Wipe spills off the control area and dry it.

03

Book a visit if Er03 stays with the area clean.

Still there?

It usually turns into touch control repair. Book with the code and the model number.

What not to do

Er03 is not a board or coil failure when something is on the keys. It means an object or liquid is lying over the touch controls.

What you may
notice with it.

The cooktop problems Er03 tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where Er03 usually leads

Touch control repair.

Touch control board or key panel · moderate.

In BlueStar's own words

An object or liquid covers the controls.
BlueStar TOUCH induction cooktop use and care manual, Troubleshooting

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. BlueStar TOUCH induction cooktop, model BSP36INDTOUCH. The earlier BlueStar induction cooktop manual (750164) lists the same codes.

BlueStar Er03 cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about Er03.

Can I clear Er03 myself?
Lift off any pan, utensil or cloth resting on the controls. If it comes back, it needs a visit.
Why does my BlueStar induction cooktop show Er03 after a boil-over?
Liquid on the control area reads as a covered key. Wipe it dry and the code should clear.
Can a pan handle over the controls cause Er03?
Yes. Anything resting on the touch area can set it off.
What counts as covering the controls for Er03 on a BlueStar TOUCH cooktop?
BlueStar's wording is an object or liquid covering the controls. A towel, a spoon, a pan edge or a spill across the touch area all fit that description.

Back to your everyday

Still showing Er03?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair