A hand wiping a puddle of spilled water off the touch-key strip of a black glass cooktop set into a counter, the slider keys glowing faintly beneath the drops.

Frigidaire Professional induction cooktop
showing Er

Er shows when a zone was still switched on during a power failure longer than 10 seconds, or after a control action the cooktop does not accept.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Touch controls and keys
  • Touch control repair
  • Source: Frigidaire

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Frigidaire's own guidance for Er on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Turn the affected knob to OFF, then set the zone again.

02

After an outage, turn every knob that was on back to OFF before cooking again.

03

If Er stays after the reset and the knob will not work, book a visit.

Still there?

It usually turns into touch control repair. Book with the code and the model number.

What not to do

Er is not the C code, which Frigidaire uses for a real problem in a zone. It is a reset request after a power failure or an unaccepted knob action, not a sign that the zone is broken.

What you may
notice with it.

The cooktop problems Er tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where Er usually leads

Touch control repair.

Touch control board or key panel · moderate.

In Frigidaire's own words

Set the knob to the OFF position to reset the surface controls.
Frigidaire Professional induction cooktop (PCCI3080AF) user manual Frigidaire Professional induction cooktop (PCCI3080AF) user manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Knob-controlled Frigidaire Professional induction cooktops (the manual linked from the PCCI3080AF page); each knob has its own small display.

Frigidaire Er cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about Er.

Can I clear Er myself?
Turn the affected knob to OFF, then set the zone again. If it comes back, it needs a visit.
Why did every Frigidaire knob show Er after the power came back?
Zones left on during an outage longer than 10 seconds show Er so they do not restart by themselves.
Is Er a reason to call for service?
Only when resetting the knob to OFF does not clear it.
Why does one Frigidaire Professional knob show Er when there was no outage?
The manual also shows Er after a control action the cooktop does not accept, not only after a power failure. Setting that knob to OFF resets the surface controls for the zone. If Er stays and the knob does nothing afterward, book a visit.

Back to your everyday

Still showing Er?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair