An induction cooktop lifted out of its counter cutout and turned over on a padded workbench, its bottom cover removed to show round copper coils and the power board beside them.

Bosch induction cooktop
showing E9011

E9011 means the connection at the cooktop does not match the diagram Bosch supplies, for example a swapped or missing conductor.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Induction power and coils
  • Induction board and coil repair
  • Source: Bosch

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Bosch's own guidance for E9011 on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Switch the breaker off.

02

Do not open the junction box and swap conductors yourself, even with the breaker off.

03

Have the connection redone to the circuit diagram by a qualified installer, or book a visit to trace it.

Still there?

It usually turns into induction board and coil repair. Book with the code and the model number.

What not to do

E9011 is not a board that has worn out. The cooktop is reporting how it was connected.

What you may
notice with it.

The cooktop problems E9011 tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where E9011 usually leads

Induction board and coil repair.

Induction power board, coil or sensor · moderate to highest.

In Bosch's own words

The cooktop is not connected correctly.
Bosch cooktop and rangetop error codes (US support) Bosch cooktop and rangetop error codes (US support)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed with U400 on Bosch's induction cooktop codes.

Bosch E9011 cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about E9011.

Can I clear E9011 myself?
Switch the breaker off. If it comes back, it needs a visit.
Why did E9011 appear after my Bosch cooktop was replaced?
The new unit is checking its own hookup. A connection copied from the old cooktop may not match the new diagram.
Is it safe to cook while E9011 is showing?
No. Leave the breaker off until the wiring has been corrected.
What does Bosch mean by a connection that does not match the circuit diagram for E9011?
Bosch supplies a circuit diagram with the cooktop and asks that it be reconnected to match it. E9011 means the cooktop detected a hookup that differs, such as a swapped or missing conductor. The fix is at the junction box, not inside the cooktop.

Back to your everyday

Still showing E9011?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair