An induction cooktop lifted out of its counter cutout and turned over on a padded workbench, its bottom cover removed to show round copper coils and the power board beside them.

Gaggenau cooktop
showing U400

U400 is a second Gaggenau code for incorrect supply voltage.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Induction power and coils
  • Induction board and coil repair
  • Source: Gaggenau

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Gaggenau's own guidance for U400 on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Turn the breaker off and leave it off.

02

Leave the junction box to the electrician rather than opening it yourself.

03

Get the supply checked; book a visit if it is normal and U400 persists.

Still there?

It usually turns into induction board and coil repair. Book with the code and the model number.

What not to do

U400 is not cleared by switching zones or pans. The circuit is the first suspect, not the zones.

What you may
notice with it.

The cooktop problems U400 tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where U400 usually leads

Induction board and coil repair.

Induction power board, coil or sensor · moderate to highest.

In Gaggenau's own words

The supply voltage is incorrect. It is outside the normal operating range.
Gaggenau CI 292 602 induction cooktop use and care manual (en-us), Troubleshooting

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. From the troubleshooting table of Gaggenau's US manual for the CI 292 602 200 series induction cooktop; the codes are printed in a display typeface and were read from the rendered page.

Gaggenau U400 cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about U400.

Can I clear U400 myself?
Turn the breaker off and leave it off. If it comes back, it needs a visit.
Why does my Gaggenau show U400 instead of E9000?
Both appear in the manual for the same supply condition.
Can a new countertop install cause U400?
If the wiring below was disturbed, yes; the connection is checked along with the supply.
Is U400 on a Gaggenau more serious than E9000?
The manual gives them the same meaning, supply voltage outside the normal operating band. Neither one is cleared by using the cooktop through it. Keep the breaker off until the supply has been checked.

Back to your everyday

Still showing U400?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair