Samsung induction cooktop
showing C2
C2 concerns the IGBT sensor, which watches the temperature of the power transistors that drive the induction coils.
Mon–Sat, 8am–8pm
- Induction power and coils
- Induction board and coil repair
- Source: Samsung
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What C2
actually means.
C2 concerns the IGBT sensor, which watches the temperature of the power transistors that drive the induction coils. Samsung shows C2 when that sensor reads open or shorted during cooking.
Samsung cooktop display
What to do when C2 shows on the cooktopKind of codeInduction power and coils
An induction zone could not drive its coil as the board planned: no pan was detected, the current ran too high or too low, or the power stage reported trouble. The pan base, the supply voltage and a clogged air intake are checked before the coil or the power board is replaced, and a top that trips its breaker is left switched off until then.
Usually leads toInduction board and coil repair
Induction zones that stop sensing pans, cut out, buzz or show codes, traced to the power boards, the coils, their sensors and the links to the controls.
Shows up asCooktop Element Not Heating
A coil stays black, a radiant ring under the glass never glows, or a zone warms so weakly that a pot of water will not boil.
MakeSamsung
A Korean electronics maker that sells built-in cooktops in the US, induction among them.
SourceSamsung NZ30A3060UK induction cooktop user manual (English), Information codes
Printed in the information code tables of Samsung's manuals for the NZ30A3060UK and NZ30K7880US induction cooktops (both carry a U.S.A. warranty page).
Before you book,
in this order.
Each step comes from Samsung's own guidance for C2 on its cooktops. Follow it to the end: the last card says whether this is a visit.
Restart the cooktop, then cut power for at least 30 seconds if C2 remains.
If C2 comes back once the power is restored, switch the breaker off again and leave the cooktop unused until the visit.
Book a visit if it keeps returning.
Still there?
It usually turns into induction board and coil repair. Book with the code and the model number.
What not to do
C2 is not about the glass or the pan; it is inside the power electronics. It is also different from C0, which concerns the top sensor under the glass.
What you may
notice with it.
The cooktop problems C2 tends to arrive with. Answer these at the cooktop before anyone is booked.
All problems
Cooktop Element Not Heating
6 causes, cheapest first
Where C2 usually leads
Induction board and coil repair.
Samsung
cooktops.
A Korean electronics maker that sells built-in cooktops in the US, induction among them.
Samsung cooktop repairMore Samsung codes
Induction power and coils on other makes
Gas cooktop
A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath.
Electric cooktop
A coil or smooth-glass radiant cooking surface built into the countertop and wired to its own circuit in the cabinet or wall behind it.
Induction cooktop
A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.
In Samsung's own words
The IGBT sensor is open when the burner is operating.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Printed in the information code tables of Samsung's manuals for the NZ30A3060UK and NZ30K7880US induction cooktops (both carry a U.S.A. warranty page).
Samsung C2 cooktop repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about C2.
Can I clear C2 myself?
What is the IGBT on a Samsung induction cooktop?
Will C2 go away if I change pans?
Why does Samsung list C2 as both an open and a shorted IGBT sensor?
Back to your everyday
Still showing C2?
Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.