A hand wiping a puddle of spilled water off the touch-key strip of a black glass cooktop set into a counter, the slider keys glowing faintly beneath the drops.

Viking electric cooktop
showing Fb

Fb on a Viking Designer electric cooktop is a keyboard error.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Touch controls and keys
  • Touch control repair
  • Source: Viking

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Viking's own guidance for Fb on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Clean and dry the touch area, then cut power at the breaker for a minute.

02

Restore power and test the keys; book a visit if Fb returns.

03

Keep cloths, pans and utensils off the touch area while you test it.

Still there?

It usually turns into touch control repair. Book with the code and the model number.

What not to do

Fb is not an element or relay problem. It concerns the touch keyboard as a whole.

What you may
notice with it.

The cooktop problems Fb tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where Fb usually leads

Touch control repair.

Touch control board or key panel · moderate.

In Viking's own words

Fb Keyboard error
Viking Designer electric cooktop use and care manual, Error Codes Viking Designer electric cooktop use and care manual, Error Codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Viking Designer built-in electric cooktops with touch controls, per the use and care manual F20699. Other Viking cooktops use different displays.

Viking Fb cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about Fb.

Can I clear Fb myself?
Clean and dry the touch area, then cut power at the breaker for a minute. If it comes back, it needs a visit.
How is Fb different from FA on my Viking cooktop?
Viking calls FA a key error and Fb a keyboard error, which suggests one key versus the keyboard as a whole. Both are touch-control problems.
Can water on the glass cause Fb?
Moisture can confuse touch keys, so wipe the area dry first. If Fb stays, the keyboard needs testing.
Should I press harder on the keys when my Viking Designer cooktop shows Fb?
Extra pressure will not help, because Fb is a keyboard error found by the control's self-check. Clean and dry the glass, reset the power, and book a visit if Fb stays.

Back to your everyday

Still showing Fb?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair