The underside of a glass cooktop propped on a workbench with its tray removed, a flat ribbon cable running from the touch board at the front edge to the larger board behind it.

JennAir cooktop
showing F25

F25 on a JennAir electric or induction cooktop means there is a problem with the power supply to the cooktop.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Boards and communication
  • Touch control repair
  • Source: JennAir

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from JennAir's own guidance for F25 on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Switch the cooktop off at the breaker.

02

If F25 comes back after a one-minute reset, have an electrician check the supply.

03

Book a visit if the supply checks out and F25 continues.

Still there?

It usually turns into touch control repair. Book with the code and the model number.

What not to do

F25 is not usually a cooktop part failing. It is the power coming in.

What you may
notice with it.

The cooktop problems F25 tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where F25 usually leads

Touch control repair.

Touch control board or key panel · moderate.

In JennAir's own words

There is a problem with power supply to the cooktop.
JennAir product help: F25, electric and induction cooktop JennAir product help: F25, electric and induction cooktop

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. JennAir electric and induction cooktops.

JennAir F25 cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about F25.

Can I clear F25 myself?
Switch the cooktop off at the breaker. If it comes back, it needs a visit.
Who should check F25 first on my JennAir cooktop?
JennAir suggests an electrician if the code comes back, because the supply is the likely cause.
Can a tripping breaker be related to F25?
Both can come from a supply or connection problem. Leave the breaker off and have the circuit checked.
Should a JennAir cooktop with F25 be used before the circuit is checked?
Hold off, because F25 reports a problem with the power supply reaching the cooktop, and JennAir sends repeat cases to a qualified electrician. Keep the breaker off until the circuit has been looked at.

Back to your everyday

Still showing F25?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair