The underside of a glass cooktop propped on a workbench with its tray removed, a flat ribbon cable running from the touch board at the front edge to the larger board behind it.

BlueStar induction cooktop
showing E

A lone E on a BlueStar TOUCH induction cooktop is the malfunction light.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Boards and communication
  • Touch control repair
  • Source: BlueStar

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from BlueStar's own guidance for E on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Turn the cooktop off and disconnect it at the breaker.

02

Reconnect once to see whether E clears.

03

If E returns, leave the power off and book a visit.

Still there?

It usually turns into touch control repair. Book with the code and the model number.

What not to do

E alone is not the same as E2 or E8, which have specific, often simple causes. It is BlueStar's malfunction light for a defect in the electrical system.

What you may
notice with it.

The cooktop problems E tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where E usually leads

Touch control repair.

Touch control board or key panel · moderate.

In BlueStar's own words

The electrical system is defective.
BlueStar TOUCH induction cooktop use and care manual, Troubleshooting BlueStar TOUCH induction cooktop use and care manual, Troubleshooting

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. BlueStar TOUCH induction cooktop, model BSP36INDTOUCH. The earlier BlueStar induction cooktop manual (750164) lists the same codes.

BlueStar E cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about E.

Can I clear E myself?
Turn the cooktop off and disconnect it at the breaker. If it comes back, it needs a visit.
What does a single E mean on my BlueStar induction cooktop?
It is the malfunction light for a defect in the electrical system. Disconnect power and book a visit if a reconnect does not clear it.
Can I cook on my BlueStar with the E light on?
No. BlueStar asks you to turn off or disconnect the cooktop while E is showing.
Why does BlueStar ask me to disconnect the BSP36INDTOUCH when E lights?
BlueStar reads a lone E as a defect in the electrical system, and its instruction is to turn off or disconnect the appliance. Cutting power at the breaker keeps the cooktop from running while that defect is present.

Back to your everyday

Still showing E?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair