The touch strip along the front of a black glass cooktop set into a white counter, a small key symbol lit beside the power button and every zone dark.

Maytag cooktop
showing LOCK

LOCK on a Maytag cooktop means the Control Lock is active.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Maytag

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Maytag's own guidance for LOCK on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Hold the LOCK key down for a three-count to clear the lock.

02

If the keys stay dead, reset the breaker for one minute.

03

Book a visit if the lock will not clear.

Cleared?

The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it.

What not to do

LOCK is not a failed keypad. It is a setting that was turned on.

What you may
notice with it.

The cooktop problems LOCK tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.

In Maytag's own words

The Control Lock avoids unintended use of the surface cooking areas.
Maytag Product Help: Lock, electric and induction cooktop Maytag Product Help: Lock, electric and induction cooktop

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Maytag electric cooktops with touch controls.

Maytag LOCK cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about LOCK.

Can I clear LOCK myself?
Hold the LOCK key down for a three-count to clear the lock.
How do I get LOCK off my Maytag cooktop?
Press and keep a finger on LOCK for three seconds; the keys come back once it releases.
Why would Control Lock turn on by itself?
It usually does not; a hand or a cleaning cloth resting on the key for a few seconds can set it.
Why does Maytag put Control Lock on its touch cooktops?
Maytag says it prevents unintended use of the surface cooking areas. That matters most where children can reach the controls or where the cooktop sits in a kitchen island.

Back to your everyday

Still showing LOCK?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair