An induction cooktop lifted out of its counter cutout and turned over on a padded workbench, its bottom cover removed to show round copper coils and the power board beside them.

Thermador induction cooktop
showing E9011

E9011 is Thermador's code for a connection that does not match the circuit diagram in the installation instructions.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Induction power and coils
  • Induction board and coil repair
  • Source: Thermador

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Thermador's own guidance for E9011 on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Disconnect the cooktop from power.

02

Leave the junction box wiring to a qualified installer rather than reconnecting it yourself.

03

Have the hookup corrected to the diagram, or book a visit to trace it.

Still there?

It usually turns into induction board and coil repair. Book with the code and the model number.

What not to do

E9011 does not mean a part wore out. It is about how the cooktop was connected.

What you may
notice with it.

The cooktop problems E9011 tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where E9011 usually leads

Induction board and coil repair.

Induction power board, coil or sensor · moderate to highest.

In Thermador's own words

The appliance is not connected properly.
Thermador induction cooktop error codes (US support) Thermador induction cooktop error codes (US support)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Listed on Thermador's induction cooktop page.

Thermador E9011 cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about E9011.

Can I clear E9011 myself?
Disconnect the cooktop from power. If it comes back, it needs a visit.
Why would a working Thermador suddenly show E9011?
A connection in the junction box can loosen or be disturbed when cabinets below are worked on.
Can I cook while E9011 is on the display?
No. Keep the power off until the connection is fixed.
Where does the Thermador circuit diagram for E9011 come from?
Thermador's step for E9011 is to make sure the appliance is connected as shown in the circuit diagram. That diagram comes with the installation instructions. The installer compares the hookup at the junction box against it.

Back to your everyday

Still showing E9011?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair