The touch strip along the front of a black glass cooktop set into a white counter, a small key symbol lit beside the power button and every zone dark.

Whirlpool induction cooktop
showing U u

U u is Whirlpool's pan-detection prompt on its induction cooktops.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Mode, not a failure
  • No repair needed
  • Source: Whirlpool

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Whirlpool's own guidance for U u on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Center a magnetic, flat-bottomed pan on the zone.

02

Use the zone that best matches the base of the pan.

03

If U u shows with good cookware in place, book a visit.

Cleared?

The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it.

What not to do

U u is not a broken coil in itself. The zone is waiting for a pan it can heat.

What you may
notice with it.

The cooktop problems U u tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

No repair indicated

Nothing to repair.

A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.

In Whirlpool's own words

This symbol appears if the pot is not suitable for induction cooking, is not positioned correctly or is not of an appropriate size
Whirlpool Product Help: U u, induction cooktop Whirlpool Product Help: U u, induction cooktop

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Whirlpool induction cooktops.

Whirlpool U u cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about U u.

Can I clear U u myself?
Center a magnetic, flat-bottomed pan on the zone.
Why does my Whirlpool zone switch itself off after showing U u?
Whirlpool gives the zone 30 seconds to detect a pot; without one, it shuts off. Set a suitable pan down first, then select the zone.
Can a small saucepan cause U u?
Yes. A pan that is too small for the zone is one of the causes Whirlpool lists, so move it to a smaller zone.
How is U u different from F0E1 on a Whirlpool induction cooktop?
U u is a waiting prompt that gives the zone 30 seconds to find a suitable pot before switching it off. F0E1 is the code Whirlpool uses for cookware that does not suit the zone, and it needs two presses of On/Off to clear.

Back to your everyday

Still showing U u?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair