BlueStar induction cooktop
showing II
II on a BlueStar TOUCH induction cooktop means the Stop and Go function has paused cooking.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: BlueStar
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What II
actually means.
II on a BlueStar TOUCH induction cooktop means the Stop and Go function has paused cooking. The zones resume when you cancel it.
BlueStar cooktop display
What to do when II shows on the cooktopKind of codeMode, not a failure
A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.
Usually leads toNo repair
Cancel Stop and Go as the manual's Stop & Go section describes.
Shows up asCooktop Controls Unresponsive
Touch keys or a slider do nothing, the display lights but ignores every press, or a knob turns without starting its burner or element.
MakeBlueStar
A Pennsylvania maker of open-burner gas cooking, sold in the US as pro rangetops with griddle and charbroiler options.
SourceBlueStar TOUCH induction cooktop use and care manual, Troubleshooting
BlueStar TOUCH induction cooktop, model BSP36INDTOUCH. The earlier BlueStar induction cooktop manual (750164) lists the same codes.
Before you book,
in this order.
Each step comes from BlueStar's own guidance for II on its cooktops. Follow it to the end: the last card says whether this is a visit.
Cancel Stop and Go as the manual's Stop & Go section describes.
Check that the zones heat again once Stop and Go is canceled.
Book a visit if II will not clear after you cancel Stop and Go.
Cleared?
The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it.
What not to do
II is not an error. It means Stop and Go has paused cooking on purpose.
What you may
notice with it.
The cooktop problems II tends to arrive with. Answer these at the cooktop before anyone is booked.
All problems
Cooktop Controls Unresponsive
5 causes, cheapest first
No repair indicated
Nothing to repair.
A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.
BlueStar
cooktops.
A Pennsylvania maker of open-burner gas cooking, sold in the US as pro rangetops with griddle and charbroiler options.
BlueStar cooktop repairMore BlueStar codes
Mode, not a failure on other makes
Gas cooktop
A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath.
Induction cooktop
A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.
Rangetop
A pro-style gas cooking top with its knobs across the front, set into a notch above a base cabinet, often with a griddle or char-broiler beside the burners.
In BlueStar's own words
The display area shows [ II] See the Stop & Go section
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. BlueStar TOUCH induction cooktop, model BSP36INDTOUCH. The earlier BlueStar induction cooktop manual (750164) lists the same codes.
BlueStar II cooktop repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about II.
Can I clear II myself?
Why did my BlueStar induction cooktop stop heating and show II?
Can II come on by accident on a BlueStar?
How do I cancel II on a BlueStar TOUCH induction cooktop?
Back to your everyday
Still showing II?
Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.