CooktopRepair.center (844) 252-4077Mon–Sat, 8am–8pm Book a visit
A stainless gas cooktop with five burners and black cast-iron grates is set into a white quartz countertop above a bank of wide drawers in a US home kitchen.

BlueStar
Cooktop Repair

A Pennsylvania maker of open-burner gas cooking, sold in the US as pro rangetops with griddle and charbroiler options.

(844) 252-4077

Mon–Sat, 8am–8pm

  • 3 cooktop types
  • 7 problems we see
  • 9 error codes

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

BlueStar cooktops,
specifically.

BlueStar sells 30- and 36-inch X-8 gas cooktops, a 36-inch induction cooktop and gas rangetops from 30 to 60 inches with griddle, charbroiler or French top sections. Its TOUCH induction cooktop reports problems with short codes such as E2, E8 and U400 in the display.

The BlueStar lineup

Builds3 cooktop types

Gas cooktop · Induction cooktop · Rangetop

Called out forCooktop Burner Won't Light

and 6 more problems on BlueStar

Repairs we do10 repairs, on any make

Diagnostic visit · Burner and igniter repair · Spark module and gas valve repair · Radiant element repair

Error codesE · Er03 · E2 · E8 · U400

9 BlueStar codes with a page of their own

The BlueStar
lineup.

BlueStar builds 3 of the 4 cooktop types this site covers. Which one decides how the visit is planned.

All cooktop types
Gas

Gas cooktop

4 of the problems we see on BlueStar come up on it Gas cooktop repair Induction

Induction cooktop

3 of the problems we see on BlueStar come up on it Induction cooktop repair Rangetop

Rangetop

4 of the problems we see on BlueStar come up on it Rangetop repair

What is particular
to BlueStar.

BlueStar's tops divide into open-burner RNB rangetops, Platinum rangetops, X-8 sealed-burner cooktops and the TOUCH induction cooktop (BSP36INDTOUCH). The gas lines share burner and spark parts, while the induction cooktop has its own boards and codes.

Rangetops up to 60 inches

BlueStar builds RNB and Platinum rangetops as wide as 60 inches, with a 12- or 24-inch griddle, charbroiler or French top beside the burners. A wide rangetop means several valves, spark lines and a separate griddle control under one top.

Very low to very high on one burner

BlueStar lists its X-8 sealed burners from 25,000 down to 500 BTU. That wide span depends on clean ports and a well-seated cap, so a simmer that will not hold is often a cleaning or seating issue before it is a valve.

The induction fan runs on

On the TOUCH induction cooktop, the cooling fan keeps running after the cooktop is switched off to protect the electronics, and BlueStar says this is not a failure. An E8 code, by contrast, means the fan's air inlet is blocked.

H, U and II are not failures

The TOUCH display uses letters for normal states: H for a zone still hot, U or u for keep-warm or a missing pan, and II for the Stop and Go pause. Reading these right avoids a visit that was never needed.

Parts

Burner heads, igniters and valves for current gas tops are regular repair parts. Boards for the TOUCH induction cooktop are model-specific and may be ordered after the first visit.

Repair or replace

BlueStar gas tops are simple, serviceable designs, and most problems are an igniter, a valve or a burner that needs cleaning. For the induction cooktop, a failed electrical system (the E code) is where replacement deserves a look.

Book your BlueStar visit

What we are
called out for.

On BlueStar, most often cooktop burner won't light.

All problems

BlueStar error codes

All BlueStar codes
A stainless gas cooktop set into a granite countertop in a US home kitchen, a hand lifting a burner cap to reseat it, the grate set aside on a folded towel and every knob off.

Cooktop Burner Won't Light

6 causes, cheapest first

 A close view of a gas burner on a black cooktop set into a white quartz countertop, a tiny blue spark jumping from the ceramic electrode beside an unlit burner, its grate lifted aside.

Cooktop Igniter Keeps Clicking

5 causes, cheapest first

 A close view of a lit gas burner on a stainless cooktop set into a dark granite countertop, the flame lazy and yellow-tipped on one side beneath an empty steel pan with soot on its base.

Cooktop Flame Yellow or Uneven

6 causes, cheapest first

 A stainless gas cooktop set into a soapstone countertop, a small saucepan of tomato sauce bubbling hard over a burner turned all the way down, a wooden spoon resting on a spoon rest beside it.

Cooktop Simmer Too Hot

5 causes, cheapest first

Not a
BlueStar?

BlueStar is one of 29 cooktop makes on this site. The other 28 each have a page of their own.

All 29 brands

BlueStar cooktop repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions about
BlueStar cooktops.

Why does the fan keep running after I switch off my BlueStar induction cooktop?
BlueStar says the fan runs on by itself to protect the electronics and stops automatically, so this is not a failure. If you see E8 instead, clear whatever is blocking the fan's air inlet under the cooktop.
What does E2 mean on a BlueStar induction cooktop?
E2 means the cooktop has overheated. Turn the zones off and let it cool before cooking again; if E2 comes back during normal use, book a visit.
My BlueStar induction cooktop shows U400. Is it broken?
BlueStar's manual says U400 appears when the cooktop is not properly connected to the electrical supply. Have the connection checked; switch the breaker off before anyone opens the junction box.
Does a BlueStar rangetop griddle use its own control?
The griddle, charbroiler or French top sits beside the burners on RNB and Platinum rangetops and has its own section of the top. When only that section fails, we test its parts separately from the burners.

Back to your everyday

Book your BlueStar visit.

Have the cooktop's model number ready — on BlueStar it decides which parts come on the first visit.

Schedule a repair Call (844) 252-4077
(844) 252-4077 Schedule a repair