BlueStar induction cooktop
showing Er47
On the BlueStar TOUCH induction cooktop, the manual gives Er47 the same cause as U400: the cooktop is not connected to the electrical network.
Mon–Sat, 8am–8pm
- Boards and communication
- Touch control repair
- Source: BlueStar
Book a visit
Three short steps, about a minute.
or call (844) 252-4077
Loading appointment form…
The appointment form couldn’t load. Please try again.
What Er47
actually means.
On the BlueStar TOUCH induction cooktop, the manual gives Er47 the same cause as U400: the cooktop is not connected to the electrical network. The fix it gives is to check the connection and reconnect.
BlueStar cooktop display
What to do when Er47 shows on the cooktopKind of codeBoards and communication
The touch board and the power board under the glass lost track of each other, or one failed its own start-up check. A power dip, a ribbon or harness pulled loose when the top was fitted, or moisture from a boil-over is ruled out before a board is replaced, and a cooktop that keeps heating while this code shows is switched off at the breaker.
Usually leads toTouch control repair
Glass touch keys and sliders that ignore a finger, start zones by themselves or stay locked, traced to the keys, the control board or the lock setting.
Shows up asCooktop Controls Unresponsive
Touch keys or a slider do nothing, the display lights but ignores every press, or a knob turns without starting its burner or element.
MakeBlueStar
A Pennsylvania maker of open-burner gas cooking, sold in the US as pro rangetops with griddle and charbroiler options.
SourceBlueStar TOUCH induction cooktop use and care manual, Troubleshooting
BlueStar TOUCH induction cooktop, model BSP36INDTOUCH. The earlier BlueStar induction cooktop manual (750164) lists the same codes.
Before you book,
in this order.
Each step comes from BlueStar's own guidance for Er47 on its cooktops. Follow it to the end: the last card says whether this is a visit.
Switch the breaker off and have the connection checked.
Reconnect and try again; book a visit if Er47 persists.
Do not open the connection box yourself; the reconnect is work for a qualified person.
What not to do
Er47 is not a cookware message. It means the cooktop is not connected to the electrical network, the same cause BlueStar gives for U400.
What you may
notice with it.
The cooktop problems Er47 tends to arrive with. Answer these at the cooktop before anyone is booked.
All problems
Cooktop Controls Unresponsive
5 causes, cheapest first
Where Er47 usually leads
Touch control repair.
BlueStar
cooktops.
A Pennsylvania maker of open-burner gas cooking, sold in the US as pro rangetops with griddle and charbroiler options.
BlueStar cooktop repairMore BlueStar codes
Boards and communication on other makes
Gas cooktop
A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath.
Induction cooktop
A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.
Rangetop
A pro-style gas cooking top with its knobs across the front, set into a notch above a base cabinet, often with a griddle or char-broiler beside the burners.
In BlueStar's own words
The cooktop is not connected to the electrical network.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. BlueStar TOUCH induction cooktop, model BSP36INDTOUCH. The earlier BlueStar induction cooktop manual (750164) lists the same codes.
BlueStar Er47 cooktop repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Er47.
Can I clear Er47 myself?
Why does BlueStar give Er47 and U400 the same meaning?
What if the connection is fine and Er47 stays?
Is Er47 on a BlueStar TOUCH induction cooktop a wiring issue I can fix myself?
Back to your everyday
Still showing Er47?
Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.