A hand wiping a puddle of spilled water off the touch-key strip of a black glass cooktop set into a counter, the slider keys glowing faintly beneath the drops.

Smeg induction cooktop
showing Er03

Er03 is one of the two Smeg induction codes an owner can clear alone.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Touch controls and keys
  • Touch control repair
  • Source: Smeg

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Smeg's own guidance for Er03 on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Lift off whatever is resting near the controls and wipe the panel dry.

02

While you cook, keep pans on the zones and away from the front control panel.

03

Switch the cooktop on again; if Er03 keeps coming back, Smeg says to contact technical support, so book a visit.

Still there?

It usually turns into touch control repair. Book with the code and the model number.

What not to do

Er03 does not point to a coil or a power board. It is about the control panel being covered.

What you may
notice with it.

The cooktop problems Er03 tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where Er03 usually leads

Touch control repair.

Touch control board or key panel · moderate.

In Smeg's own words

Remove any materials or pans from the area around the front control panel.
Smeg induction cooktop manual (SIMU330D) Smeg induction cooktop manual (SIMU330D)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Smeg SIMU induction cooktops; read from the SIMU330D manual, which Smeg links from the SIMU330D and SIMU336D product pages.

Smeg Er03 cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about Er03.

Can I clear Er03 myself?
Lift off whatever is resting near the controls and wipe the panel dry. If it comes back, it needs a visit.
Can a damp cloth left on my Smeg cooktop cause Er03?
Yes. Anything lying over the front controls can set it, a wet cloth included. Clear and dry the panel and the code should go.
What if Er03 returns every time I cook on my Smeg cooktop?
Smeg treats a code that returns often as a reason to get help. Book a visit so the control panel can be tested.
Which Smeg SIMU codes can I clear myself besides Er03?
Smeg lists Er03 and E2 as the two induction codes an owner can deal with alone. Er03 clears once the area around the front controls is free, and E2 clears once the cooktop has cooled with a suitable, filled pan.

Back to your everyday

Still showing Er03?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair