Samsung induction cooktop
showing UP
UP means the supply is outside the 208 to 240 V range the cooktop expects.
Mon–Sat, 8am–8pm
- Induction power and coils
- Induction board and coil repair
- Source: Samsung
Book a visit
Three short steps, about a minute.
or call (844) 252-4077
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What UP
actually means.
UP means the supply is outside the 208 to 240 V range the cooktop expects.
Samsung cooktop display
What to do when UP shows on the cooktopKind of codeInduction power and coils
An induction zone could not drive its coil as the board planned: no pan was detected, the current ran too high or too low, or the power stage reported trouble. The pan base, the supply voltage and a clogged air intake are checked before the coil or the power board is replaced, and a top that trips its breaker is left switched off until then.
Usually leads toInduction board and coil repair
Induction zones that stop sensing pans, cut out, buzz or show codes, traced to the power boards, the coils, their sensors and the links to the controls.
Shows up asCooktop Tripping Breaker
The circuit breaker for the cooktop trips as a burner or zone switches on, at one particular setting, or a few minutes into cooking.
MakeSamsung
A Korean electronics maker that sells built-in cooktops in the US, induction among them.
SourceSamsung NZ30A3060UK induction cooktop user manual (English), Information codes
Printed in the information code tables of Samsung's manuals for the NZ30A3060UK and NZ30K7880US induction cooktops (both carry a U.S.A. warranty page).
Before you book,
in this order.
Each step comes from Samsung's own guidance for UP on its cooktops. Follow it to the end: the last card says whether this is a visit.
Switch the cooktop off at the breaker.
Leave the junction box closed and let an electrician measure the circuit against the 208 V to 240 V Samsung lists.
Have the power connection and voltage checked, then turn the cooktop on; book a visit if UP remains.
Still there?
It usually turns into induction board and coil repair. Book with the code and the model number.
What not to do
UP is not a pan or zone code. It is not a board or coil failure either; the code is about the voltage arriving at the cooktop.
What you may
notice with it.
The cooktop problems UP tends to arrive with. Answer these at the cooktop before anyone is booked.
All problems
Cooktop Tripping Breaker
6 causes, cheapest first
Where UP usually leads
Induction board and coil repair.
Samsung
cooktops.
A Korean electronics maker that sells built-in cooktops in the US, induction among them.
Samsung cooktop repairMore Samsung codes
Induction power and coils on other makes
Gas cooktop
A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath.
Electric cooktop
A coil or smooth-glass radiant cooking surface built into the countertop and wired to its own circuit in the cabinet or wall behind it.
Induction cooktop
A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.
In Samsung's own words
The voltage is too high or low.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Printed in the information code tables of Samsung's manuals for the NZ30A3060UK and NZ30K7880US induction cooktops (both carry a U.S.A. warranty page).
Samsung UP cooktop repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about UP.
Can I clear UP myself?
What voltage does a Samsung induction cooktop need?
Who checks the voltage for UP?
Can a Samsung induction cooktop show UP right after it is installed?
Back to your everyday
Still showing UP?
Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.