The underside of a glass cooktop propped on a workbench with its tray removed, a flat ribbon cable running from the touch board at the front edge to the larger board behind it.

Samsung induction cooktop
showing F1

F1 means communication between the main board and its EEPROM, the chip that stores settings, failed.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Boards and communication
  • Touch control repair
  • Source: Samsung

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from Samsung's own guidance for F1 on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Restart the cooktop, then cut power for more than 30 seconds if F1 remains.

02

If F1 is still lit after the power cycle, keep the breaker off rather than restarting the cooktop over and over.

03

If F1 shows up again after that, book a visit.

Still there?

It usually turns into touch control repair. Book with the code and the model number.

What not to do

F1 is not an overheat code. It also has nothing to do with the cooking zones themselves, since the failed link is between the main board and its memory chip.

What you may
notice with it.

The cooktop problems F1 tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where F1 usually leads

Touch control repair.

Touch control board or key panel · moderate.

In Samsung's own words

Communications between main and EEP-ROM failed.
Samsung NZ30A3060UK induction cooktop user manual (English), Information codes

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Printed in the information code tables of Samsung's manuals for the NZ30A3060UK and NZ30K7880US induction cooktops (both carry a U.S.A. warranty page).

Samsung F1 cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about F1.

Can I clear F1 myself?
Restart the cooktop, then cut power for more than 30 seconds if F1 remains. If it comes back, it needs a visit.
What is the EEPROM on a Samsung cooktop?
A memory chip on the control board that keeps its settings. F1 means the board could not reach it.
Is F1 related to Wi-Fi?
No. It is internal to the control board.
Why would a Samsung cooktop lose contact with its EEPROM and show F1?
Samsung's manual states only that communication between the main board and the EEPROM failed. A single event can clear after the power is cut for more than 30 seconds. When F1 comes back, the board holding that chip needs testing.

Back to your everyday

Still showing F1?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair