Samsung induction cooktop
showing Underlined u
The underlined u means the zone does not detect suitable cookware: nothing is there, the pan is not magnetic, or it is too small.
Mon–Sat, 8am–8pm
- Mode, not a failure
- No repair needed
- Source: Samsung
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What Underlined u
actually means.
The underlined u means the zone does not detect suitable cookware: nothing is there, the pan is not magnetic, or it is too small. After 30 seconds the zone turns off.
Samsung cooktop display
What to do when Underlined u shows on the cooktopKind of codeMode, not a failure
A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.
Usually leads toNo repair
Use a magnetic pan that matches the zone size.
Shows up asInduction Cooktop Not Detecting Pan
An induction zone flashes a pan symbol, beeps, or switches itself off even though a pot is sitting squarely on it.
MakeSamsung
A Korean electronics maker that sells built-in cooktops in the US, induction among them.
SourceSamsung NZ30A3060UK induction cooktop user manual (English), Information codes
Printed in the information code tables of Samsung's manuals for the NZ30A3060UK and NZ30K7880US induction cooktops (both carry a U.S.A. warranty page). Samsung's support article on cooktop codes names it the pan detection error.
Before you book,
in this order.
Each step comes from Samsung's own guidance for Underlined u on its cooktops. Follow it to the end: the last card says whether this is a visit.
Use a magnetic pan that matches the zone size.
Hold a magnet to the pan base; if it does not stick, that pan will not work on this induction zone.
If the symbol appears with a known-good pan, book a visit.
Cleared?
The cooktop came right without a new part. If the same message returns while a zone or burner is on, or the top shuts itself down again mid-meal, treat it as a fresh problem and book it.
What not to do
The underlined u is not a failed coil. It also does not mean the glass is damaged; the zone simply found no cookware it can heat.
What you may
notice with it.
The cooktop problems Underlined u tends to arrive with. Answer these at the cooktop before anyone is booked.
All problems
No repair indicated
Nothing to repair.
A state the cooktop was put in, or one it picked deliberately — a child lock, a demo mode that lights the keys but heats nothing, a residual-heat letter over a zone that is still warm, a prompt that no pan has been found. Nothing has broken and no part is called for.
Samsung
cooktops.
A Korean electronics maker that sells built-in cooktops in the US, induction among them.
Samsung cooktop repairMore Samsung codes
Mode, not a failure on other makes
Gas cooktop
A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath.
Electric cooktop
A coil or smooth-glass radiant cooking surface built into the countertop and wired to its own circuit in the cabinet or wall behind it.
Induction cooktop
A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.
In Samsung's own words
The cookware is unsuitable or too small or no cookware has been placed on the cooking zone.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Printed in the information code tables of Samsung's manuals for the NZ30A3060UK and NZ30K7880US induction cooktops (both carry a U.S.A. warranty page). Samsung's support article on cooktop codes names it the pan detection error.
Samsung Underlined u cooktop repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Underlined u.
Can I clear Underlined u myself?
Why does my Samsung show an underlined u with my stainless pan?
Does the underlined u clear by itself?
Why does the underlined u on my Samsung turn the zone off after 30 seconds?
Back to your everyday
Still showing Underlined u?
Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.