Samsung cooktop
showing d0
d0 means the cooktop sees a key pressed continuously for over 8 seconds.
Mon–Sat, 8am–8pm
- Touch controls and keys
- Touch control repair
- Source: Samsung
Book a visit
Three short steps, about a minute.
or call (844) 252-4077
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What d0
actually means.
d0 means the cooktop sees a key pressed continuously for over 8 seconds. Water, a spill, a utensil or a hand resting on the panel can all do it.
Samsung cooktop display
What to do when d0 shows on the cooktopKind of codeTouch controls and keys
A key on the glass was held down too long, pressed with nothing there, or stopped answering altogether. Water, a spill or a pan resting on the key strip is ruled out first, then the touch board and its ribbon cable. If a zone keeps heating while the keys are dead, switch the cooktop off at the breaker.
Usually leads toTouch control repair
Glass touch keys and sliders that ignore a finger, start zones by themselves or stay locked, traced to the keys, the control board or the lock setting.
Shows up asCooktop Controls Unresponsive
Touch keys or a slider do nothing, the display lights but ignores every press, or a knob turns without starting its burner or element.
MakeSamsung
A Korean electronics maker that sells built-in cooktops in the US, induction among them.
SourceSamsung NZ30A3060UK induction cooktop user manual (English), Information codes
Printed in the information code tables of Samsung's manuals for the NZ30A3060UK and NZ30K7880US induction cooktops (both carry a U.S.A. warranty page). Samsung's support article on cooktop codes lists d0 as a stuck button.
Before you book,
in this order.
Each step comes from Samsung's own guidance for d0 on its cooktops. Follow it to the end: the last card says whether this is a visit.
Dry and clear the control panel, then restart the cooktop with the Power key.
Move pot handles, utensils and towels off the key area so nothing rests on a key for 8 seconds.
If d0 keeps appearing on a clean, dry panel, book a visit.
What not to do
d0 is not the child lock, which shows as L. It is not a sign that the touch chip has failed either; Samsung gives F2 for that.
What you may
notice with it.
The cooktop problems d0 tends to arrive with. Answer these at the cooktop before anyone is booked.
All problems
Cooktop Controls Unresponsive
5 causes, cheapest first
Where d0 usually leads
Touch control repair.
Samsung
cooktops.
A Korean electronics maker that sells built-in cooktops in the US, induction among them.
Samsung cooktop repair
Gas cooktop
A gas cooking surface dropped into a countertop cutout, with its gas line and power cord running down into the cabinet underneath.
Electric cooktop
A coil or smooth-glass radiant cooking surface built into the countertop and wired to its own circuit in the cabinet or wall behind it.
Induction cooktop
A glass cooktop in the counter that heats the pan itself through magnetic coils, run by power boards and cooled by a fan underneath.
In Samsung's own words
The key is pressed for more than 8 seconds.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Printed in the information code tables of Samsung's manuals for the NZ30A3060UK and NZ30K7880US induction cooktops (both carry a U.S.A. warranty page). Samsung's support article on cooktop codes lists d0 as a stuck button.
Samsung d0 cooktop repair,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about d0.
Can I clear d0 myself?
Why does my Samsung show d0 right after I wipe it?
Can a pot handle cause d0?
Does Samsung's support page call d0 on the cooktop a stuck button?
Back to your everyday
Still showing d0?
Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.