A hand wiping a puddle of spilled water off the touch-key strip of a black glass cooktop set into a counter, the slider keys glowing faintly beneath the drops.

ZLINE FCIND induction cooktop
showing ER03

ER03 on the FCIND cooktop means the touch control area is covered, by spilled water or by cookware resting on it.

(844) 252-4077

Mon–Sat, 8am–8pm

  • Touch controls and keys
  • Touch control repair
  • Source: ZLINE

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Before you book,
in this order.

Each step comes from ZLINE's own guidance for ER03 on its cooktops. Follow it to the end: the last card says whether this is a visit.

01

Switch the cooktop off, soak up any spill and dry the control area completely.

02

Move any pot, lid or utensil off the touch control area before restarting.

03

Switch it back on; if ER03 returns with the glass dry and clear, book a visit.

Still there?

It usually turns into touch control repair. Book with the code and the model number.

What not to do

ER03 does not mean an element has failed. It is the touch sensor reacting to something on the glass.

What you may
notice with it.

The cooktop problems ER03 tends to arrive with. Answer these at the cooktop before anyone is booked.

All problems

Where ER03 usually leads

Touch control repair.

Touch control board or key panel · moderate.

In ZLINE's own words

Water or cookware covering the touch control area.
ZLINE FCIND induction cooktop user manual ZLINE FCIND induction cooktop user manual

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. ZLINE FCIND induction cooktops with anti-scratch glass (FCIND-24, FCIND-30, FCIND-36), July 2026 user manual. The older RCIND cooktop and the SINRT induction rangetop use different code lists.

ZLINE ER03 cooktop repair,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions
about ER03.

Can I clear ER03 myself?
Switch the cooktop off, soak up any spill and dry the control area completely. If it comes back, it needs a visit.
My ZLINE cooktop beeped and shut off when soup boiled over. Is that ER03?
Very likely. Liquid across the touch controls makes the cooktop beep and switch off, and ER03 names that cause. Dry the area and restart.
Do the ZLINE touch controls work while they are still damp?
ZLINE says they may not respond until the area is completely dry, so dry it before judging the controls.
Can a pan pushed toward the front of a ZLINE FCIND cooktop cause ER03?
Yes, since ZLINE names cookware covering the touch control area as one of the two causes, alongside water. Keep pans on the zones and clear of the controls, and the code should not return.

Back to your everyday

Still showing ER03?

Book with the code copied exactly, the full model number, and whether there is any smell of gas or burning — with a code in hand, that is where the diagnosis starts.

(844) 252-4077 Schedule a repair