A stainless gas cooktop with five burners and black cast-iron grates is set into a white quartz countertop above a bank of wide drawers in a US home kitchen.

Electrolux
Cooktop Repair

A Swedish-owned appliance group whose US kitchen lineup has included built-in cooktops.

(844) 252-4077

Mon–Sat, 8am–8pm

  • 3 cooktop types
  • 6 problems we see
  • 1 error codes

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Electrolux cooktops,
specifically.

Electrolux's US cooktop lineup is short: 30- and 36-inch induction and gas cooktops and one 36-inch gas rangetop. The rangetop lights by a held knob and a thermocouple, so how a burner behaves right after lighting says a lot.

The Electrolux lineup

What is particular
to Electrolux.

The current US line is the ECCI3068AS and ECCI3668AS induction cooktops, the ECCG3068AS and ECCG3668AS gas cooktops, and the ECCG3672AS gas rangetop. Older Electrolux induction and radiant cooktops are still in homes, but no current radiant model is sold.

Hold the knob after lighting

Electrolux's gas rangetop has a thermocouple on each burner, and the manual asks you to keep the knob pressed for a few seconds after lighting. A burner that dies when you let go usually means the thermocouple has not heated or is not sensing the flame.

Two rings, lit together

Every rangetop burner is a dual-flame type with inner and outer rings. The outer ring cannot light without the inner one, so a burner with only part of its flame points to a clogged port or misplaced cap.

Lit knobs follow the knob, not the flame

The rangetop knobs have LED lights that come on whenever a knob leaves OFF. A glowing knob tells you the valve is open, not that a flame is burning.

Held keys switch the cooktop off

On Electrolux induction cooktops, a key held for more than 10 seconds sets off five tones, then the cooktop switches off. A spill or a resting hand on the controls can cause a shutdown that looks like a failure.

Parts

Thermocouples, igniters and burner parts for the rangetop are model-specific and identified from the serial plate. Induction boards and touch controls are matched to the exact model.

Repair or replace

Ignition and thermocouple work on a rangetop is a routine repair. For an older induction cooktop needing both a control board and new glass, a replacement is worth pricing out.

Book your Electrolux visit

Not a
Electrolux?

Electrolux is one of 29 cooktop makes on this site. The other 28 each have a page of their own.

All 29 brands
A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions about
Electrolux cooktops.

Why does my Electrolux rangetop burner go out when I let go of the knob?
The thermocouple needs a few seconds of flame before it holds the gas open. Keep the knob pressed a little longer; if it still goes out, book a visit.
Is it normal for every Electrolux rangetop burner to click at once?
Yes. Pressing any knob sparks all the burners.
My Electrolux induction cooktop beeped five times and shut off. Why?
A key was held for more than 10 seconds, often by a spill or an object on the controls. Clear the panel and switch it back on.
What does Hot mean on my Electrolux cooktop?
The zone is off but still hot. It clears once the glass cools.

Back to your everyday

Book your Electrolux visit.

Have the cooktop's model number ready — on Electrolux it decides which parts come on the first visit.

(844) 252-4077 Schedule a repair