CooktopRepair.center (844) 252-4077Mon–Sat, 8am–8pm Book a visit
A stainless gas cooktop with five burners and black cast-iron grates is set into a white quartz countertop above a bank of wide drawers in a US home kitchen.

Monogram
Cooktop Repair

GE Appliances' luxury line, which sells cooktops and rangetops for the built-in kitchen.

(844) 252-4077

Mon–Sat, 8am–8pm

  • 4 cooktop types
  • 7 problems we see
  • 4 error codes

Book a visit

Three short steps, about a minute.

or call (844) 252-4077

Monogram cooktops,
specifically.

Monogram is GE Appliances' luxury badge, with gas cooktops trimmed in brass and sapphire, induction and radiant glass cooktops, and professional gas rangetops that can carry an infrared grill or a griddle. The rangetops and gas cooktops use stacked dual-flame burners, which changes how a technician reads a flame problem.

The Monogram lineup

Builds4 cooktop types

Gas cooktop · Electric cooktop · Induction cooktop · Rangetop

Called out forCooktop Igniter Keeps Clicking

and 6 more problems on Monogram

Repairs we do10 repairs, on any make

Diagnostic visit · Burner and igniter repair · Spark module and gas valve repair · Radiant element repair

Error codesLOCKED · Power arc blinking · C12 · Hot surface light

4 Monogram codes with a page of their own

The Monogram
lineup.

Monogram builds 4 of the 4 cooktop types this site covers. Which one decides how the visit is planned.

All cooktop types
Gas

Gas cooktop

3 of the problems we see on Monogram come up on it Gas cooktop repair Electric

Electric cooktop

0 of the problems we see on Monogram come up on it Electric cooktop repair Induction

Induction cooktop

3 of the problems we see on Monogram come up on it Induction cooktop repair Rangetop

Rangetop

4 of the problems we see on Monogram come up on it Rangetop repair

What is particular
to Monogram.

Monogram sells 30- and 36-inch gas, radiant and induction cooktops and 36- and 48-inch professional rangetops with four or six burners plus a grill or griddle. The rangetop's grill and griddle have their own igniters and gas controls, separate from the open burners.

Two flames in every burner

Monogram's rangetop and stainless gas cooktop burners have a lower simmer flame and an upper main flame stacked together, and the lower one always lights and stays on. A burner that simmers but will not rise, or rises but will not simmer, points to one of the two flame paths.

Brass that is meant to darken

Monogram builds its gas cooktop burners from brass and says heat discoloration on them needs neither service nor cleaning. Owners sometimes book a visit for the color alone; a technician looks at flame shape instead.

Grill and griddle stay off in an outage

The rangetop's infrared grill and griddle use glowing Glo-Bar igniters that stay on during use, and Monogram says gas to them shuts off when the power fails. The open burners can still be lit with a match; the grill and griddle cannot.

Drafts can make it spark

Monogram burners relight on their own, and its manual notes that a draft at the lowest setting can push the flame off the sensor and start the igniter sparking. Turning down or redirecting a nearby fan is Monogram's first step before any repair.

Parts

Glo-Bar igniters, brass burner parts and sapphire crystal knobs are Monogram-specific and may need ordering. Induction boards and glass tops are matched to the exact model.

Repair or replace

Monogram rangetops and cooktops are long-lived, and burner, igniter, valve and board repairs are almost always worth doing. Replacement is usually only discussed for cracked glass on an older induction or radiant unit.

Book your Monogram visit

What we are
called out for.

On Monogram, most often cooktop igniter keeps clicking.

All problems

Monogram error codes

All Monogram codes
A close view of a gas burner on a black cooktop set into a white quartz countertop, a tiny blue spark jumping from the ceramic electrode beside an unlit burner, its grate lifted aside.

Cooktop Igniter Keeps Clicking

5 causes, cheapest first

 A stainless gas cooktop set into a granite countertop in a US home kitchen, a hand lifting a burner cap to reseat it, the grate set aside on a folded towel and every knob off.

Cooktop Burner Won't Light

6 causes, cheapest first

 A close view of a lit gas burner on a stainless cooktop set into a dark granite countertop, the flame lazy and yellow-tipped on one side beneath an empty steel pan with soot on its base.

Cooktop Flame Yellow or Uneven

6 causes, cheapest first

 A stainless gas cooktop set into a soapstone countertop, a small saucepan of tomato sauce bubbling hard over a burner turned all the way down, a wooden spoon resting on a spoon rest beside it.

Cooktop Simmer Too Hot

5 causes, cheapest first

Not a
Monogram?

Monogram is one of 29 cooktop makes on this site. The other 28 each have a page of their own.

All 29 brands

Monogram cooktop repair,
where we come out.

9 metros, each with its own page.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A parent and a teenager stirring a pan together over a gas cooktop set into a kitchen island
For the heart of your home.

Questions about
Monogram cooktops.

Why are the brass burners on my Monogram cooktop turning dark?
Monogram says the brass discolors with heat and that this needs no service or cleaning. If you prefer the original look, its manual describes soaking and cleaning the brass parts.
Why does my Monogram rangetop spark on low when the fan is running?
Monogram's burners relight automatically, and a draft can push a low flame away from the flame sensor. Turn down or redirect the fan; if sparking continues in still air, book a visit.
Can I use my Monogram rangetop grill during a power outage?
No. Monogram says the grill and griddle gas shuts off when the power fails. The open burners can be lit carefully with a match.
Why does my Monogram cooktop lock itself after a while?
Monogram's electronic cooktops have an Auto Lock setting, shown as C12 in the custom settings, that locks the controls after 10 minutes in standby. Switch it to C11 if you prefer to lock by hand.

Back to your everyday

Book your Monogram visit.

Have the cooktop's model number ready — on Monogram it decides which parts come on the first visit.

Schedule a repair Call (844) 252-4077
(844) 252-4077 Schedule a repair